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Chem-Dry of Tri-Cities & Yakima County Chem-Dry of Tri-Cities & Yakima County
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44 Years
experience
Emergency
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Professional Carpet Cleaning Services in Tri-Cities
Chem-Dry of Tri-Cities & Yakima County prides itself on being a premier provider of professional cleaning services aimed at improving the cleanliness, health, and comfort of homes and businesses in our local area. By leveraging the innovative Hot Carbonating Extraction (HCE) process, a hallmark of the Chem-Dry network, we deliver a deep and effective clean that distinguishes our service excellence.
Services
Carpet Cleaning Pet Urine Removal Commercial Cleaning Wood Floor Cleaning Stain Removal Upholstery Cleaning Area Rug Cleaning Allergen Reduction Odor Elimination Protectant Application
Served areas
  • We service all of Yakima County, including Richland, Pasco, Kennewick, Prosser, Sunnyside, Grandview, Mesa, West Richland, and Benton City, WA
Details
  • Year established: 1982
  • Licensed
  • Insured
Highlights and features
  • 42 years of local service with certified technicians
  • Uses 80% less water than traditional steam cleaning
  • Independent lab-verified allergen reduction claims
  • Patented P.U.R.T. system for permanent pet odor elimination
  • Eco-friendly solutions with no harsh chemical residues
Payment methods
  • Cash, Checks, Debit cards, Credit cards
What people say
Fast drying carpets Odor removal success Allergen reduction Professional staff Effective stain removal
Website
Services
Carpet Cleaning
Our Hot Carbonating Extraction method uses 80% less water for faster drying while removing deep-seated dirt. Carbonation lifts contaminants for thorough cleaning without residue. Ideal for households with children and pets seeking healthier living environments through professional maintenance.
Pet Urine Removal
P.U.R.T. technology breaks down urine crystals at molecular level using UV detection and targeted treatment. Eliminates odors permanently rather than masking them. Effective for severe contamination cases where traditional methods fail, preventing recurring pet accidents.
Commercial Cleaning
Specialized services for businesses using truck-mounted equipment with minimal downtime. Covers offices, retail spaces, and medical facilities. Low-moisture process allows immediate use of cleaned areas while meeting OSHA cleanliness standards for workplace environments.
Wood Floor Cleaning
Gentle yet effective cleaning for hardwood and engineered floors. Counter-rotating brushes remove embedded dirt without damaging finishes. Protective polish application extends surface life while maintaining natural aesthetics and preventing water damage.
Stain Removal
Specialty products tackle challenging stains like wine, ink, and food coloring. Multi-step process combines pre-treatment, agitation, and extraction. Includes protective coating application to prevent future staining on high-traffic areas.
Questions
What makes Chem-Dry different from other carpet cleaners?
Our hot carbonation extraction uses 80% less water and removes 98% of non-living allergens while drying carpets in hours, not days.
Do you offer pet odor removal guarantees?
Yes, our P.U.R.T. treatment permanently eliminates pet urine odors at the molecular level with UV detection of contamination areas.
Are your cleaning products safe for children and pets?
Our Natural solution contains no harsh chemicals or soaps, making it safe for families and pets immediately after cleaning.
What commercial cleaning services do you provide?
We service offices, retail spaces, medical facilities, and hospitality venues with minimal disruption using industrial-grade equipment and solutions.
Do you offer emergency cleaning services?
Yes, we provide 24/7 emergency response for water damage, pet accidents, and urgent commercial cleaning needs across Tri-Cities.
Reviews (28)
Scott Olson
Dec 05, 2024 Report
Left a message on a Monday. Omar called me back, explained services, specials and rates. Darren and Jordan were extremely professional, courteous, and fast. My carpet looks better than brand new! 10/10 will use them again!
Ken Hatcher
May 09, 2024 Report
I finally found out why people are so happy with Chem-Dry. Chem-Dry uses the same basic system on your fine home rugs, carpets, and furniture that is used to remove a drop of wine from the finest silk shirt. Even Chuck from Kindred Spirits restaurant today was commenting on how wonderful his carpets smell after being serviced by Omars crew at Chem-Dry of tri-cities. If you're thinking of having your carpets cleaned or surprising your mother-in-law for Mother's Day, I wholeheartedly endorse Omar and Chem-Dry of tri-cities.
Jill K.
Mar 30, 2024 Report
Jordan did an awesome job smells so good looks awesome He was so sweet to my dog very professional and friendly thank you Jacob. I will ask for you next time
Joseph Maday
Feb 20, 2024 Report
Chem-Dry of Tri-Cities was so easy to set up an appointment. They were courteous and Jordan arrived within the time window promised. Jordan did a fantastic job exceeding expectations. We have five dogs, with two intact males, so the stain challenge was substantial. By the time Jordan was done, it looked like we had new carpeting; in a way I guess we did. Thanks CDTC and Jordan for a job well done! Youll be our go to for all our future carpet cleaning needs.
Joe Shakes
Jan 10, 2024 Report
The BEST carpet cleaning we've ever had! The communication was excellent from the initial quote up to the text letting me know the tech was 15 minutes away. The tech, Jordan, was knowledgeable, professional and was really good at explaining everything up front as far as what we could expect. We've used services in the past that used water/steam, but was tired of unsatisfactory results and damp carpets for a couple of days. With this company we had our furniture back in place on clean, DRY carpets within 3 hours! Seriously, you can't go wrong with this company! It's well worth the money! Thank you Omar & Jordan!
Grace Macduff
Dec 02, 2023 Report
100 stars! Amazing experience from start to finish. True professionals that are kind and go the extra mile. I appreciated all the interactions I had. ChemDry was informative/educational and do an outstanding job on my wool area rug. Very efficient turnaround and reasonable pricing. I highly recommend them to anyone needing their services.
Michelle Edwards
Nov 11, 2023 Report
Omar was extremely professional and did a beautiful job! He was so great about communicating his availability and very gracious when I had to move my date for carpet cleaning. Our carpets have never looked better! Highly recommend this local business! Services General carpet cleaning, Pet stain and odour removal
Jennifer Neal
Jul 05, 2023 Report
Omar at Chemdry was fast and did an amazing job. I was in a crunch and needed done within 24hrs and he came out early in the morning and got it done for us. Thank you Chemdry! Services General carpet cleaning
Cooper Beason
Dec 15, 2022 Report
Chem dry is AWESOME! They know what they are doing! CALL CHEM DRY TODAY Services General carpet cleaning
Jason Cress
Nov 07, 2022 Report
ChemDry is incredible! Darren called me about 15 minutes away and he hit the door running! The carpets look fresh, clean and ready for my 9 month old to crawl around on! We had a couple elderly dogs and cats that had bladder control issues. The spots, odor and foot traffic has disappeared! Darren had everything wrapped up so quickly, I barely had time for a nap! Thank you again for your incredible service! And give Darren a raise, he works way too hard!
Lori Ganders
Nov 07, 2022 Report
Darren and Jordan did an exceptional job. I didn't expect all the pet stains to be removed but to my amazement and joy 99% were removed. I am impressed with the service and would recommend the company to all. Services General carpet cleaning, Pet stain and odour removal
George McMillin
Oct 10, 2022 Report
Darren arrived on time, worked quickly and efficiently, and left the carpet looking better than I thought it could after the pet messes it had seen. I have used Chem-Dry in the past for pet messes (including cat urine, the worst of all) and will continue to do so. Services General carpet cleaning, Pet stain and odour removal
Shannon Elam-Neer-Sparks
Jun 27, 2022 Report
These guys were amazing! They picked up my area rug and dropped it off to me at work. They called and texted me when they got close to let me know they were almost there. They unloaded it and put it back in to my SUV for me. It looks beautiful and clean. The cost was minimal. I recommend these guys without hesitation. I will use them every time!
Lacey Blackman
Jun 27, 2022 Report
I cannot begin to explain how impressed with Chem Dry. I emailed at 2:03 asking for an appt, and at 2:08 I had a text confirming an appt for the next day. I was overwhelmed when I came home to find my dog had got on the counter and stained our carpets REALLY bad right before the holidays. They arrived in time, treated the carpet and it looks brand new! This is the 4th time Ive used them and theyve always been professional and efficient.
Shanda Howard
Sep 25, 2021 Report
Quick, efficient, friendly and did a great job! Very affordable, worth the quality of work for sure! Services General carpet cleaning
Pnw Hunter
Aug 25, 2021 Report
Darren from Chem-Dry of Tri-Cities was the tech who came to clean our carpets. He was on-time, professional, and very fast but very detailed. After Darren had cleaned two rooms and the stairs, it looked amazing (just like brand new) and the price was awesome! I was very much impressed especially since three kids and a large dog use these rooms and stairs all the time, over 6 years. Darren had them looking like new in no time flat. I will for sure use them again in the near future and will specifically ask for Darren.
Nick Wilson
Nov 01, 2020 Report
Omar hands down should be a manager of this company. Very knowledgeable of all services and treatments. Also gave recommendations to ensure I was taking the right steps to preserve my carpet. I wont use another business. This is the 2nd time using chem dry and both times the service was excellent. Services General carpet cleaning, Pet stain and odour removal, Area rug cleaning
Carly Elliott
Sep 16, 2020 Report
Omar was seriously our saving grace. We cant thank him enough! To know now our new home smells good and doesnt have animal urin the the carpets takes about 1000 pounds off my shoulders! Thank you for making the late visits and easing our minds. We will make sure to use Chem Dry in the future!
Kim Overman
Aug 31, 2020 Report
This is the third carpet cleaning company I have used in the last couple of years and Chem Dry completely exceeded my expectations. My carpets have never looked or smelt as great as they do right now, they were even able to remove a 5+ year old ink stain. Jordan was very thorough, knowledgeable, and friendly. Thank you for an all around amazing experience and you have a customer for life!
Andrea Madden
Jul 26, 2020 Report
We bought a home with horrible pet smell in carpets. Omar and his team had to come out multiple times to do different treatments to get the odors out but each time they were very professional, on time and they came back to retreat without charging. These guys are absolutely great and went above and beyond to help me salvage carpets that were improperly cleaned by our seller.
Christine Torres
Jul 07, 2020 Report
Highly recommend this company. They came to clean a sectional we bought that wreaked of disgusting pet odor. Jordan and another person (I dont remember your name, Im so sorry!) worked really hard and were very thorough. Jordan asked me to smell one of the cushions, and it still had a scent of pet odor on it. So they both re-cleaned many areas to get rid of the odor, which I extremely appreciate. After the work was officially done, the sectional smells SO MUCH better. Thank you so much! I really appreciate the detail and thoughtfulness.
Nicole Smith
May 23, 2020 Report
Jordan and Ryan did a great job. They got all of the rooms and stairs cleaned quickly and the carpets look spotless.
Shawna Ekstrom
Sep 27, 2019 Report
I was very impressed, they called when they were on there way and showed up 10 min early. They cleaned a couch, stairs and one room for me before the Thanksgiving Holliday. They sanitized and pet cleaned the room of cat stains and sanitized my stairs and the couch. Everything looks amazing, clean and smells fresh like oranges. It also pleases me that they use certified biodegradable cleaners so no harsh chemicals or residue to stay behind and VERY safe for my kids and pets. Also not only did they get me in before all my family comes over but they were able to get the job done early enough that I didnt have to be late for work. Thank you Chem Dry!
Laura Lee
Jun 03, 2019 Report
They cleaned a vacant house that is to be sold. I haven't seen it, but everyone who has, reports to me that it looks great; it has been years since it was cleaned, and that was a standard cleaning without all if the extras! The door was supposed to be unlocked for them when they came to clean, but it wasn't. The man who I spoke with was very pleasant even though he had to wait nearly an hour for someone to let him in. Highly recommended this company.
Craig Galat
Dec 07, 2018 Report
My carpets were relatively clean as I have a high standard for keeping them from shoe traffic, food spills, and clutter. I really just expected a good result with a process I thought was interesting so that I could see their quality and standard of workmanship. What I returned home to see were a brightness in my carpets I never had seen before. Some areas of stains I couldn't remove myself from a dog with a chocolate incident were completely clean. My furniture was moved and the carpet cleaned under it as well. Amazing brilliant job!
Londa Sherwood-Austin
Sep 05, 2018 Report
The team cleaned 15 year old carpet in a residential listing of mine and made it look brand new! In fact, a prospective buyer asked when it had been replaced. They thought it was new! Great job, Omar and the whole team!
Justin Tfj Stevenson
Jun 11, 2018 Report
My tech here today rocked it. Had something go wrong in the hallway on our basically new carpet and these guys fixed it. Thank you for getting my dog out of hot water
Kaitlin Russell
Dec 27, 2017 Report
Omar at Chem-Dry gave me amazing advice on my carpet and did an amazing job. He was super courteous and friendly. I love the fact that they are green and it is safe for my kids and pets.