
Customer satisfaction is at the core of our business philosophy. We offer straightforward pricing, clear explanations, and responsive service every step of the way. Our certified technicians undergo thorough screening and participate in ongoing education to stay ahead of industry innovations. We are available for emergency calls around the clock and strive to complete most standard repairs within the same day. At RooterMan Charleston, we deliver the trusted service our community counts on.
Served areas
- We serve downtown Charleston, North Charleston, Mount Pleasant, James Island, Johns Island, Goose Creek, West Ashley, Hollywood, Summerville, and others.
Business details
- Licensed
- Insured
Highlights and features
- Over 25 years serving Charleston and surrounding areas
- Emergency plumbing services available 24/7, year-round
- Same-day service for most non-emergency requests
- Upfront, fair pricing with no hidden fees
- Highly trained, background-checked plumbing technicians
- 500+ positive reviews with top customer satisfaction
Payment methods
- Cash
- Debit cards
- Credit cards
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Reviews (30)
Aaron Gage
Mar 31, 2025
A. Sager
Feb 24, 2025
Sherry Marince
Feb 21, 2025
Highly recommended this company and the technician Travis. He is very professional and explains everything to you. Also appreciate the same day response for a stressful water emergency.
Look forward to doing business with this company and especially Travis in the future. The person who schedules your appointment will narrow it down to a couple hours which is highly useful when waiting.
Look forward to doing business with this company and especially Travis in the future. The person who schedules your appointment will narrow it down to a couple hours which is highly useful when waiting.
Amanda Waldemar
Nov 24, 2024
Dean has come to our home a couple times now to fix various issues. He always gets the job done, and in a timely manner. When there was a mysterious odor coming from our toilet, we werent sure if it was the toilet seat (an easier, cheaper fix) or if there was an issue with the flooring around the base of the toilet (definitely a more expensive fix). He could have easily started with the tougher fix and charged more, but instead he told us he would start with the easier thing first and take it from there. We definitely feel we can trust him, which can be hard to find.
Evan McHugh
Sep 22, 2024
Travis came out and I explained the problem to him. He immediately took the time to investigate potential causes for the issue. When the time came to look a little deeper for a solution, he experimented to find a way to fix our problem that other plumbers we hired werent able to think of. He was also extremely personable and gave a fair price for the work. Definitely will call him again for our plumbing needs. Thank you!
Mark Osborn
Sep 18, 2024
All of our drains/toilets all of the sudden backed up today. Called Rooter Man and they sent Robert over within an hour. Ended up being quite complicated to find access to our pipe due to a renovation we had done. Robert worked really hard, found the pipe in our yard, dug out a big hole, cleaned out the pipes, replaced the dirt and sod and we can hardly tell he was here. Fantastic service, great guy, professional and a very fair price. I would highly recommend these folks!!
Robert Braddock
Sep 13, 2024
Kesha McNeil
Sep 10, 2024
Chris Cosgray
Jul 16, 2024
Hickle Bear
Jun 15, 2024
Heather Gray
Apr 17, 2024
I called late afternoon about a plumbing leak in our wall. Travis came right out and was able to locate the damaged pipe and replace that section so that we did not have even further damage done. Very courteous and professional also took time to show and explain the problem and how he was repairing it.
Ciara K.
Apr 12, 2024
Michelle Johnson
Mar 21, 2024
Burrow Hill
Jan 07, 2024
Anna Sizemore
Nov 16, 2023
Austin David
Sep 16, 2023
Very quick, very professional. I'm putting these guys on speed-dial.
update: I had another issue -- needed a new washer hookup. Not too crazy. They came out a few days later to take a look, gave me an estimate on the spot, and were able to come out the next morning to do the work. It looks fantastic, saved me literally a thousand bucks. I'm still VERY happy with their work and working with them.
update: I had another issue -- needed a new washer hookup. Not too crazy. They came out a few days later to take a look, gave me an estimate on the spot, and were able to come out the next morning to do the work. It looks fantastic, saved me literally a thousand bucks. I'm still VERY happy with their work and working with them.
V. Col
Apr 22, 2023
Brittany Manigault
Apr 04, 2023
Nathan responded very quickly to repair the services that needed to be done say my residence. Nathan was very friendly and had great customer service. When Nathan arrived, I explained to him what the problem was and he immediately took action and got the job done. Nathan works very quickly and did a great job cleaning behind himself.
Bree P.
Mar 28, 2023
My roommate and I are walking back from the mailbox and I see Traviss work vehicle. On the spot he has a business card and informs me the issue with the garbage disposal is fixable and I can make an appointment as soon as today and he could be over to fix it, l called and made the appointment to which he showed up fairly quickly ! Professional and always ready to teach he shows us how to avoid this issue in the future. Super happy and I believe Travis was heaven sent because he wasnt aware as to how stressful this had been on us and not being able to really use the sink. Thank you SO MUCH! Will be recommending for sure !
T. Jester
Feb 23, 2023
Technician Travis was at my door within 15 mins and he quickly found the problem. He was able to snake the sewer line under the house and clear the small roots and clog in short order. Really appreciate his knowledge and expertise and would highly recommend Travis and Rooter Man for any plumbing issues!
Amy Mattox
Apr 23, 2022
Joellyn Marcus
Feb 05, 2022
Jennifer Schneider
Dec 18, 2021
Herb Sass
Oct 08, 2021
Julie Ritchie
Sep 19, 2021
The Rooter Man team was great from start to finish. Great customer service from every team member I spoke to and the technicians that came out. They were able to help me the day I called and returned the next day when I had more issues. I would recommend them to anyone and will continue to use them for future services.
Dan Schulte
Oct 18, 2020
Professional, friendly, helpful and speedy! Alex was our service technician and was fantastic. Helped us install a new garbage disposal and faucet and walked us through all the features. Quoted a fair price for quality work before he started, disposed of all the old parts, cleaned up the work and didn't even wake up the kids who were napping. We'll be using Rooter Man going forward for all our plumbing. If you're reading this review to figure out who can help you, you've found your company; call them!
Mary Ketcham
Nov 20, 2019
We have used Rooter Man for years, after several unsatisfactory plumbers previously used. We have always been satisfied with their work and their employees. They get right back to you, let us know ahead of time who to expect, and are very careful in our home. Forrest came today and did a great job. Very personable young man.
Ed Spooner
Oct 12, 2019
Robert arrived for our appointment on time. He was courteous and professional and promptly provided pricing for the project we discussed. He came back and completed the first phase of the project in a timely manner and there have been no issues. I'm sure all will go well for the final phase in a few weeks.
Janice Andrews
Mar 14, 2018
Rob arrived within 30 minutes. asked what the problem was. Explained his charges up front. Told me what I needed to do. He was very professional and polite. Very very knowledgeable in his job. Rob was a straight forward and upright young man. He made sure I was satisfied with his work. I will probably use their service again and hope when I call Rob shows up.
Matt Hardwick
Dec 09, 2017
Rob was awesome! He was able to diagnose the problem with ease and performed the repair on our toilet efficiently and effectively. He was very personable and professional throughout my experience with him. If anything ever goes wrong with our plumming again, I hope we get sent Rob because we know he will do the job right.