We operate with a clear mission to deliver reliable plumbing services while maintaining transparency and trust with every customer. Serving Catonsville, Ellicott City, and surrounding communities, we support both residential and commercial clients. Our non-commissioned structure ensures that all recommendations are based on genuine need, supported by careful inspections and clearly outlined costs.Our team has been providing professional plumbing solutions since 2002, covering a wide service area throughout Baltimore County and Howard County. We specialize in drain cleaning, water heater services, toilets, faucets, sump pumps, gas services, leak detection, and related plumbing repairs. Fully licensed and insured, our plumbers respond promptly and work diligently to restore functionality while maintaining a respectful presence in your home or business.
Served areas
- Catonsville, MD
Business details
- Year established: 2002
- Employees: 10
- Licensed
- Insured
Highlights and features
- Honest upfront pricing with thorough system inspections
- Residential and commercial plumbing services across local communities
- Non commission based recommendations focused on customer needs
- Fully licensed and insured experienced plumbing professionals
- Service available within 24 hours since 2002
- Comprehensive repairs installations and routine plumbing maintenance
Associations and certifications
- A+ Rated by BBB
Payment methods
- Cash, Checks, Debit cards, Credit cards, Financing available
Services
A dependable water heater is essential for routine household tasks and overall comfort. When issues arise or efficiency decreases, professional evaluation is often required. Aging systems are commonly less economical to maintain and operate. We offer knowledgeable service to ensure customers receive an effective and energy-conscious solution tailored to their needs. 
We handle sewer line repair and replacement for main lines affected by age, blockage, or physical damage. Our experienced professionals use modern inspection equipment to guide each decision. This ensures the correct repair method is applied. The process is efficient and designed to minimize impact. 
Reliable toilet operation is critical, yet hidden issues often develop unnoticed. Leaks, ruptured supplies, and loose installations can result in increased costs and damage. Observing moisture, ceiling stains, or movement at the base is essential. We provide comprehensive toilet repair and replacement services to restore confidence and efficiency. 
Our water pipe repair service addresses common plumbing emergencies caused by clogged or deteriorating pipes. Obstructions within drain systems can lead to leaks that are not always visible at first. Pressurized water can intensify minor issues over time. We are equipped to locate problems accurately and repair pipes to ensure reliable performance. 
Our approach to drain services combines careful inspection with effective cleaning and repair. We identify the cause of drainage problems before removing debris and buildup from the system. This method helps avoid unnecessary damage to pipes. When drains are worn or broken, we replace affected components to maintain long-term performance. 
For generations, boilers have been valued for their durability, straightforward design, and dependable performance. We offer high-quality boiler installation services tailored to meet the needs of homes and businesses. Our experienced professionals apply proven methods and industry knowledge to every installation. The result is a system built for efficiency, longevity, and dependable comfort. 
We provide professional faucet installation and repair services to restore proper function and prevent wasted water. Our skilled plumbers are fully licensed, insured, and committed to ongoing training. By combining upfront pricing with high-quality components, we ensure repairs are completed correctly and built to last. 
Our sewage ejector pump solutions are engineered for safe waste management and consistent operation. Systems may include multiple pumps and controls that alternate use to promote even wear. Alarms can alert occupants to potential malfunctions. We ensure each component works together to maintain reliable wastewater removal. 
Our gas services allow homeowners to rely on natural gas as an efficient household energy source. Gas can power heating equipment, cooking appliances, water heaters, and fireplaces. Due to the potential dangers of improper work, we focus on accurate installation and repairs. Our expertise includes gas lines, appliances, fireplaces, and leak resolution.
People
Leslie Metcalf
OWNER/CEO/MASTER PLUMBER/GAS FITTER
We focus on anticipating and exceeding the expectations of all of our clients, finding the best solutions for their residential & commercial plumbing needs and responding in a timely manner. We do this by adhering to a standard and professionalism that represents our knowledge, experience and respect of others.
Reviews (20)
Jk Perry
Dec 29, 2025
Mike was very helpful and transparent about what needed to be done, what could potentially be wrong (proving the worst and best case scenarios), and the cost associated with it. Jonathan was also very helpful and did his job well. He expressed his desire to take his time and make sure what he worked on was done correctly. I have used Metcalf Plumbing for years and will continue to use there services as long as I have a home. Thank you Metcalf for the great service!!
Marshall M.
Dec 01, 2025
Very quick and very kind. Helped me to verify what was going on as a second opinion and of course both them and the people at honest Abe were right about my aquastat. Mike really took the time to hear me out and was sensitive to my obvious lack of financing. I highly recommend both him and the individual on the phone were very helpful.
Marge Cobb
Nov 26, 2025
S. Thomson
Nov 09, 2025
Metcalf Plumbing services were provided by two plumbers who were very meticulous and persistent with efforts to detect the root cause of a plumbing leak from bathroom above dining room. Not able to detect the cause, they suspect the leakage, in theory, may have been caused by defective wax ring. They thoroughly and closely examined the pipes above dining room ceiling, finding insufficient evidence of cause, even with running water in shower and flushing toilet multiple times. If leakage reoccurs, there will be a followup service call. I am happy with their high quality of work and professionalism.
John Sawyer
Nov 04, 2025
Great experience. Scheduling online was a breeze; team (Mike and Jonathan) was friendly and professional and quickly took care of a really tough clog that caused the disposal to empty onto the roof. Mike gave a couple of helpful pointers on how to avoid needing to hire a professional to deal with it again.
Joyce Purcell
Oct 28, 2025
Mike came to look at my garbage disposal (2 years old) that suddenly started making a loud noise (on a "quiet" disposal). He assessed and found it in working order despite the noise. While here he took a look at a toilet that had was repaired in October, 2024 (at my request) by a Metcalf technician. Filling after flushing was not working consistently properly. Has continued to intermittently have same issue since installation of new valve, flapper & supply valve in 2024. It did not occur while Mike was here. After he left, the first time toilet was flushed the earlier issue -- delayed filling -- occurred again and has continued through the night and today. I do not blame Mike for something he didn't see, That the issue continues is problematic. Mike was professional, friendly, on time and responsive to the disposal issue. He was particularly thoughtful in looking at two of my toilets while here.
Erin D.
Oct 26, 2025
Erika Velez
Oct 07, 2025
Barry Heisey
Oct 05, 2025
Mike Edwards
Aug 28, 2025
Valerie Gordish Loughvalerie Yahoo Com
Aug 21, 2025
Dotti Fielder
Jun 22, 2025
Mr. Metcalf and Johnathan showed up on time (early), listened to our concerns about our needs, and gave us an estimate on each aspect of the work. When we approved the work to be done, they got right to work. The work was done efficiently and cleanly. Everything was left as they found it. Highly recommended. Thanks.
D. S.
May 01, 2025
I recently had a catastrophic plumbing issue at my home, and Im beyond thankful for the incredible service provided by this company. From the moment they arrived, the experience was nothing short of outstanding.
The two technicians who came out were absolutely fantasticskilled, professional, friendly, and courteous. They not only solved the problem efficiently but also took the time to explain everything clearly, offering helpful tips and advice along the way. Their calm demeanor and clear communication made a stressful situation much more manageable.
The owner personally checked on the work, ensure everything met high standards, and took the time to chat with me. That kind of personal touch and commitment to quality is rare these days.
If you're in need of plumbing help and want a team that truly cares, acts professionally, and goes the extra mile, this is the company to call. Highly recommended!
The two technicians who came out were absolutely fantasticskilled, professional, friendly, and courteous. They not only solved the problem efficiently but also took the time to explain everything clearly, offering helpful tips and advice along the way. Their calm demeanor and clear communication made a stressful situation much more manageable.
The owner personally checked on the work, ensure everything met high standards, and took the time to chat with me. That kind of personal touch and commitment to quality is rare these days.
If you're in need of plumbing help and want a team that truly cares, acts professionally, and goes the extra mile, this is the company to call. Highly recommended!
Michael Johnson
Mar 23, 2025
I had a leak in my basement behind a bathroom wall that had really difficult access to the pipes. It was most likely going to need a hole punched in the basement shower but Michael and his coworker put in the extra effort to get to the pipes without doing that. They did an amazing job and saved me a bunch of money. I can't thank them enough. Professional, customer first, service. They've earned a loyal customer today. Thanks!
Shannon
Mar 12, 2025
Our experience with Metcalf Plumbing has been reliable with no disappointments so far. We exclusively request Michael's services because of his professionalism and knowledge along with his willingness to clarify all details thoroughly. Michael guarantees quality work and makes certain everything functions correctly from the start. Metcalf Plumbing is an excellent choice and even better with Michael working on your job!
Thomas
Mar 01, 2025
I've used Metcalf Plumbing for multiple projects over the last couple years - from pipe leaks and clogged drains to hot water heater replacement. Every team member has been very knowledgeable, professional, and provided quality service. The owner keeps up to date on all their jobs and has personally answered my questions and even come out to the house. Great company!
Kimberly Smrek
Feb 22, 2025
Customer service - exceptional!
We have been without a hot water heater for two weeks. Metcalf was able to come out and inspect the issue and replace a hot water in the same day. Danielle was a person who answered the phone gave me details on how to process works. Chris was the gentleman who came out and replaced the hot water heater. I gave birth five stars as well as Metcalf. Thank you, Metcalf.
We have been without a hot water heater for two weeks. Metcalf was able to come out and inspect the issue and replace a hot water in the same day. Danielle was a person who answered the phone gave me details on how to process works. Chris was the gentleman who came out and replaced the hot water heater. I gave birth five stars as well as Metcalf. Thank you, Metcalf.
Laura Brady
Feb 21, 2025
If you need a plumber, you can feel good about calling Metcalf. They are honest, and they go the extra mile to solve your issues. We saw water on our kitchen ceiling under our bathroom. We were able to get a timely appointment and Michael spent a long time tracing the issue. The charge was very reasonable and the staff is friendly and helpful.
Allison R. LeBlanc
Mar 17, 2023
We've had to call Metcalf Plumbing twice now (once for water service line replacement and more recently for our leaking water heater). Both times, Metcalf has been easy to work with from start to finish. For both projects, Metcalf showed up on time, explained what was going on, our options, and price estimates. For our water line, Les, Lou, and Mike M. all came out. For our water heater, it was just Mike M. Both times, everyone was friendly, encouraged us to ask questions, polite, treated our home like it was their home, etc. We can't recommend them enough!
Matthew Phipps
Dec 05, 2021