Business Details
42 Years
experience
Emergency
services
Your Trusted HVAC Partner in Merrillville, IN
Founded in 1984, FSM Comfort Solutions has been serving Northwest Indiana and Southeast Cook County, Illinois for over 30 years. Our NATE-certified technicians deliver expert heating and air conditioning services to residential and commercial clients. We prioritize integrity, offering same-day service for calls received before 3:00 PM and using only top-tier brands like Honeywell. As a licensed, insured contractor, we ensure warranty validation, factory-trained technicians, and environmentally responsible practices with Puron refrigerant.Our commitment to quality includes 24/7 emergency service, preventative maintenance agreements, and transparent pricing with financing options. With an A+ BBB rating, we combine decades of experience with advanced technology to provide reliable comfort solutions. Our teams expertise spans installations, repairs, and indoor air quality systems, ensuring customer satisfaction through honest service and durable results. We value your trust and strive to exceed expectations with every interaction.
Services
Air Conditioning
Heating
Humidifiers
Maintenance Agreements
Emergency Repairs
Indoor Air Quality
Boiler Installation
Ductless Systems
Tankless Water Heaters
Whole House Generators
Details
- Year established: 1984
Highlights and features
- We have over 30 years of experience in residential and commercial HVAC services.
- Our team includes NATE-certified technicians with industry-leading expertise.
- We offer same-day service for calls received before 3:00 PM.
- Our company is BBB A+ rated with verified customer satisfaction.
- We use environmentally responsible Puron refrigerant and premium brands like Honeywell.
Associations and certifications
- NATE Certified
What people say
Excellent service
Knowledgeable technician
Prompt and courteous
Great discounts
Top-class service
Services
Air Conditioning
FSM Comfort Solutions offers comprehensive air conditioning services, including installation, repair, and maintenance for residential and commercial properties. Our NATE-certified technicians ensure efficient cooling solutions using top brands like Honeywell. We provide 24/7 emergency service and preventative maintenance agreements to minimize downtime and extend system longevity.
Heating
Specializing in heating system installations and repairs, FSM Comfort Solutions delivers reliable furnace and boiler services. Our certified technicians handle all makes and models, offering same-day service and financing options. We prioritize energy-efficient systems and include labor and parts discounts for maintenance agreement holders.
Humidifiers
FSM installs and services Honeywell humidifiers to improve indoor air quality and comfort. Options include bypass, powered, and true steam models tailored to home needs. Proper humidity control protects property and health, with expert installation ensuring optimal performance and energy efficiency for Northwest Indiana's climate.
Maintenance Agreements
Our maintenance agreements provide annual or bi-annual system checkups to prevent breakdowns and extend equipment life. Benefits include 10% labor and parts discounts, priority 24-hour service, and warranty validation. Plans start at $89/year for furnaces and $165/year for combined HVAC systems.
Emergency Repairs
FSM offers 24/7 emergency HVAC repair services for urgent heating and cooling issues. Technicians respond promptly to calls before 3:00 PM for same-day solutions. Servicing all brands with upfront pricing and factory-trained expertise ensures quick, reliable fixes for residential and commercial clients.
People
Roger Barber
Owner
Roger Barber founded FSM Comfort Solutions after learning HVAC from his father at age nine. With over 30 years of experience, he leads a team of NATE-certified technicians committed to integrity and customer satisfaction in Northwest Indiana.
Questions
What areas do you service?
We serve Northwest Indiana, including Lake and Porter Counties, and Southeast Cook County, Illinois.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency repairs with same-day service available for calls before 3:00 PM.
Are your technicians certified?
All technicians are NATE-certified, ensuring industry-leading expertise in HVAC systems.
Do you have financing options?
Yes, we offer financing for 12-72 months on qualifying installations starting at $300.
What brands do you work with?
We specialize in Honeywell products and use Puron refrigerant, prioritizing quality and environmental responsibility.
How can I schedule service?
Call us at (219) 736-1165 or request a free estimate through our website for prompt assistance.
Videos
Reviews (7)
Rick Shaver
Apr 23, 2021
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They installed a water heater for me and they were very professional. They also did my a/c unit and furnace in the past. I will always call on them
Julie Bodley
Feb 11, 2021
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I bought furnace from them two years ago. I made an appointment to get it cleaned, and no one came. I called and they said, they didn't see my name for an appointment. She told me the boss would call me. I never got a call.
Mis Burbes
Dec 23, 2019
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Absolutely floored with the level of service we recieved today. After having less than great work done last year, they quickly came in- even on a warranty call- and had our heat up and running shortly after. They were kind, professional, their receptionist has the best laugh on earth, and I would reccomend them to you grandmother. Honest, quick, and smart. Thanks again, guys.
Michelle Parcel
Mar 22, 2019
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Spoke to the owner and he said it was not a problem to come to my home for estimate. My husband called right back to set up a time and he was extremely rude and said where we lived was too far. He must have figured out where we lived by then, but there was NO reason to be so rude! I called back and this man said my husband was rude to him which was not true. Will tell everyone I know to not waste their time with this horrible company who lies.
Tammy Dunkerley
Nov 22, 2018
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I had no heat, on the coldest days of 2019. Facing -52 wind chills, my home would not heat up warmer than 53 degrees. I was assigned FS Mechanical, by my home warranty company. Brian, was at my home same day, though appointment was next day. Brian inspected, diagnosed and worked diligently on getting my boiler/radiator heat up and running to max efficiency. I even had to call him the next day on a few minor issues and he was pleasant and resourceful, even after working all week, on call, with minimal sleep. This company has my vote of confidence and I highly recommend them! Thank you FSM, and Brian.you are a rock star!
Ashley Williams
Jun 18, 2017
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I have worked with this company twice in a shore period of time and they have been extremely prompt and have wonderful customer service. Terri is great to work with! I recommend this company for sure!
Elena R.
Jun 05, 2017
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Terrible customer service! I have been waiting for two weeks to hear back from them to come service my a/c. One guy called me back and couldnt even find my claim. He said he would call back but ive called multiple times and have not heard back since. Please do not call this company.
