Business Details
50 Years
experience
Expert Pool & Hot Tub Services in Joplin, MO
Founded in 1976, Blue Water Pools has been a trusted family-owned provider of comprehensive pool and hot tub solutions in Joplin, MO. Our expertise spans chemical sanitization systems for residential, commercial, and municipal pools, alongside specialized services including free water testing, EPA-registered sanitizers, and equipment installations. With a dedicated service team trained in the latest technologies, we offer pool openings, winterization, repairs, and personalized training for both homeowners and commercial clients. Our retail store features one of the region's largest hot tub showrooms, premium above-ground pool packages, and a full range of parts and chemicals.Committed to safety and customer satisfaction, we provide expert guidance on water treatment and energy-efficient systems, ensuring ownership remains hassle-free. Our decades of experience, combined with a focus on quality products like American Whirlpool hot tubs and Seaspray above-ground pools, position us as a leader in aquatic solutions. We prioritize employee well-being to deliver exceptional service, backed by transparent communication and a deep understanding of local market needs.
Services
Hot Tub Sales
Above Ground Pools
Inground Pool Service
Water Testing
Pool Repairs
Chemical Supply
Equipment Installation
Winterization
Sanitization Systems
Pool Openings
Details
- Year established: 1976
Highlights and features
- We offer 47 years of specialized expertise in pool and hot tub systems.
- Our team provides free digital water testing and energy-efficient solutions.
- We carry premium brands like American Whirlpool and Seaspray with full-service support.
- Our retail store features the largest hot tub showroom in the region.
- We guarantee personalized training for new pool/hot tub owners and commercial clients.
What people say
Expert water testing
Durable fiberglass shells
Personalized consultations
Energy-efficient designs
Reliable maintenance
Services
Hot Tub Sales
We offer a comprehensive selection of premium hot tubs, including American Whirlpool models with advanced hydrotherapy features. Our inventory includes various sizes, jet configurations, and energy-efficient designs with durable fiberglass shells. Customers receive personalized consultations to match their needs with the ideal hot tub for relaxation, therapy, or entertainment.
Pool Maintenance
Our maintenance services include water testing, chemical balancing, equipment repairs, and seasonal pool openings/closings. Trained technicians provide expert care for residential and commercial pools, ensuring safe water conditions and optimal system performance. We supply EPA-registered sanitizers and offer advice on cost-effective pool ownership.
Above Ground Pools
We specialize in Seaspray brand above-ground pools with 18-gauge steel walls and durable vinyl liners. Packages include filtration systems, ladders, covers, and installation accessories. Our solutions provide affordable backyard aquatic options with manufacturer warranties and ongoing parts availability for long-term reliability.
Chemical Supply
Our retail store offers a complete inventory of pool and spa chemicals, including sanitizers, balancers, and treatment supplements. Products meet EPA standards for water safety and efficiency. We provide expert guidance on proper chemical usage, storage, and disposal to maintain clean, balanced water while minimizing operational costs.
Equipment Repair
We service and repair pool and hot tub equipment including pumps, filters, heaters, and control systems. Our technicians handle both residential and commercial systems, offering diagnostics, part replacements, and preventive maintenance. We stock common replacement components and provide on-site service for system reliability.
People
Jake Deer
Service Technician
With 17 years of experience at Blue Water Pools, Jake provides expert pool maintenance and repair services, ensuring reliable system performance for residential and commercial clients.
Scarlett Bowles
Service Technician
A dedicated team member since 2006, Scarlett specializes in water treatment solutions and customer education, helping clients maintain optimal pool conditions efficiently.
Suzanne Newlin
Business Owner
As third-generation operator since 2000, Suzanne oversees retail operations and strategic direction, maintaining the company's commitment to quality service and community values.
Matt Westberry
Mechanical Specialist
Matt applies his mechanical expertise to equipment installations and complex repairs, ensuring energy-efficient system performance while mentoring junior technicians in best practices.
Questions
Do you service both residential and commercial pools?
Yes, we provide maintenance, repairs, and equipment installations for residential pools and commercial facilities like hotels and water parks.
What hot tub brands do you carry?
We specialize in American Whirlpool hot tubs, offering premium models with therapeutic jet configurations and durable construction.
Can you help with pool chemical balancing?
Our EPA-registered sanitizers and free water testing service ensure proper chemical balance for safe, cost-effective pool maintenance.
Do you offer above-ground pool installation?
We sell Seaspray above-ground pools with complete installation kits, including filtration systems, ladders, and winter covers.
What service hours do you offer?
We operate Monday-Friday 9:00 AM-6:00 PM, Saturdays 9:00 AM-5:00 PM, with seasonal variations during winter months.
Are parts available for older pool equipment?
We maintain inventory for common replacement parts and support the brands we sell, including legacy systems from our product lines.
Reviews (6)
Marty Elliott
Apr 28, 2022
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We had been researching pool companies for a couple months and we were extremely impressed with Blue Water Pools. Their system with ionization is what sold us after reading about the process. This is a much healthier way to keep your pool clean without having to use all the chemicals that traditional pools require. There was quit a wait before they could come out and install, so make sure you sign up as soon as possible, preferably in the winter months so hopefully it can be installed right at the beginning of swimming season.
By the time ours was set up, it was the end of summer. But we were still able to enjoy the pool for a few weeks before it was time to close it up for the winter. So we are super excited to open it back up and be able to enjoy it ALL summer long. Thanks Blue Water Pools!
By the time ours was set up, it was the end of summer. But we were still able to enjoy the pool for a few weeks before it was time to close it up for the winter. So we are super excited to open it back up and be able to enjoy it ALL summer long. Thanks Blue Water Pools!
A. P.
Apr 25, 2022
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Female I spoke to on the phone was very polite. When I arrived the gentleman that helped me was a total dough bag. Dont recommend doing business with this clown.
Tabitha Lee
Apr 06, 2022
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Very expensive and customer service rep rushed me out when I started explaining my issue with my pool and asking if there were any other options other than a new $500 pump set. which I found at Atwoods for less than $200.
Michael Roberts
Mar 23, 2021
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Blue Water has installed my new cover and taken care of closing my pool for the last three years. Recently Suzanne helped me rebuild my 20+ yr old multi-port valve. It's working good as new now. I have taken water samples to them over the years and received solid advice. They are always very helpful and full of great advice. I never feel like I'm scolded for doing something wrong because I do a lot of my repairs and maintenance myself. These are good folks. Thank you for servicing Carthage!
Chelsea Sandefer
Jan 26, 2021
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Always very professional. Very nice people who work here. Helpful with everything we need when buying our pool. Also helpful after the sale of our pool, with water testing and chemicals. Services: Winterization, Swimming pool water analysis, Swimming pool filter repair, Cleaning, General repairs & maintenance
Nina Eads
Nov 10, 2020
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I have been using Blue Water Pools for testing and chemicals for years and I am always very happy with their customer service. Staff are experienced, polite and always ready to answer questions. Service: Swimming pool water analysis
