Business Details
Emergency
services
Trusted HVAC Solutions for Residential & Commercial Comfort
Polk County Heating & Cooling has served residential and commercial clients in Central Iowa for over four decades, delivering expert HVAC solutions rooted in technical excellence and customer-centric service. Our team of fully insured, industry-certified technicians specializes in the sale, installation, and maintenance of high-efficiency heating and cooling systems, including American Standard furnaces, geothermal heat pumps, and advanced air conditioning units. As a BBB A+ Accredited business and member of the Greater Des Moines Heating and Cooling Association, we adhere to rigorous standards of professionalism and integrity.Our SAVE-certified technicians prioritize energy efficiency, ensuring systems operate at optimal performance while reducing environmental impact. With a focus on long-term customer relationships, we offer comprehensive service plans that extend equipment lifespan, improve energy savings, and provide priority emergency support. Our locally owned operation combines deep regional expertise with cutting-edge technology, including AccuLink communicating systems and environmentally friendly refrigerants, to deliver year-round comfort tailored to Iowa's climate challenges.
Services
Heating
Cooling
Service Plans
Furnaces & Heat Pumps
Air Conditioning
Highlights and features
- 40+ years of local HVAC expertise in Polk County
- BBB A+ Accredited for exceptional service standards
- SAVE Certified energy efficiency specialists
- 24/7 emergency service for urgent HVAC needs
- Comprehensive service plans with 15-20 year equipment protection
Associations and certifications
- BBB A+ Accredited
- SAVE Certified
- Heating & Cooling Association
Services
Heating System Installation
We install high-efficiency furnaces and heat pumps designed to withstand Iowa's harsh winters. Our American Standard Platinum ZV Furnaces feature modulating technology for precise temperature control and energy savings up to 97.3% fuel efficiency. Systems integrate with AccuLink smart controls for remote monitoring and automated adjustments.
Air Conditioning Services
Our American Standard Platinum ZM Air Conditioners deliver two-stage cooling with energy savings up to 60% compared to older models. Featuring Charge Assist technology and ozone-safe refrigerants, these systems maintain consistent temperatures while reducing humidity. Spine Fin coils ensure durability in Iowa's summer heat.
Preventive Maintenance Plans
Our $200/year Energy Saving Equipment Service Agreement includes bi-annual system tune-ups, coil cleaning, thermostat calibration, and 15% parts discount. Regular maintenance extends equipment lifespan by 15-20 years and improves efficiency by 20%, reducing annual energy costs significantly.
Emergency HVAC Repair
Available 24/7 for urgent heating and cooling failures, our technicians respond promptly to system malfunctions. Services include furnace ignition issues, AC compressor failures, and refrigerant leaks. Emergency repairs receive priority scheduling with no overtime charges after regular business hours.
Geothermal Heat Pumps
Bosch geothermal heat pumps utilize stable underground temperatures for year-round climate control. These systems reduce energy consumption by 30-60% compared to traditional HVAC, with dual compressors providing reliable heating even during subzero conditions. Qualified technicians handle complete ground-loop installation and system commissioning.
Questions
What HVAC services do you offer for residential customers?
We provide furnace and air conditioner installation, maintenance, and repair services, including geothermal heat pumps and smart thermostat integration.
Are your technicians certified for energy-efficient installations?
Yes, our team holds SAVE Certification for energy efficiency measurement and installation of high-performance HVAC systems.
Do you offer emergency HVAC repair services?
We provide 24/7 emergency service with no overtime charges for urgent heating and cooling system failures.
What is included in your annual service agreement?
The $200/year plan includes two system tune-ups, coil cleaning, thermostat calibration, and 15% parts discount with priority service scheduling.
How long do your HVAC systems typically last?
With regular maintenance, our systems operate efficiently for 15-20 years, significantly longer than industry averages for properly maintained equipment.
Reviews (5)
Rick Roquet
Jun 12, 2022
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They need to be first on you list to call with issues. The service mgr was dispatched and took care of the issue (replaced capacitor on AC unit). No up-charge, no up-sell. And, we had the issue on a super-hot day/week. Called at 8:00am, fixed by 11:00am. I know this might not be typical response time during a hot time, but they were awesome.
Mel Evans
Oct 02, 2021
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Greg was awesome. He performed the inspection and did a great job! He also went over and beyond exceeding our expectations.
Grant
Sep 26, 2021
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Charged $100 more than quoted and was told they had parts available "in the truck" but still took an extra 1 hr+ because they had to leave for parts 2 times. Also reinstalled a longer fan shaft on the the new condenser fan motor and now the fan doesn't sit at the same height inside the condenser and makes extra noise & vibration because it's creating extra air turbulence inside the condenser due to the fan being too far down into the condenser. TLDR.they put whatever parts they could find and charged me an extra $100
Alex Binnebose
Apr 24, 2021
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I cant explain how grateful we are for their services! They are very nice, know what they are doing, and just a fantastic service. They will be my first call for sure! Service: Heating system repair
Zach Pool
Mar 25, 2021
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Awesome service. Good price, didn't try to upsell like other companies we talked to. Had to make two trips because they didn't have the part in stock but we were only charged for one visit. Will definitely be using them in the future
