Business Details
26 Years
experience
Expert Hardwood Flooring Installation & Refinishing in Charlotte, NC
Established in 2000, our company specializes in hardwood floor installation and refinishing services for residential properties in Charlotte, NC and surrounding areas. We bring over two decades of combined experience in delivering premium flooring solutions with meticulous attention to detail. Our team of certified professionals utilizes advanced dust containment systems and premium materials to ensure lasting results that enhance property value. We maintain full licensing and insurance while offering transparent pricing with no hidden fees. Our locally owned operation prioritizes customer satisfaction through personalized service, on-site supervision of every project, and a commitment to completing work efficiently without compromising quality standards.
Services
Hardwood Installation
Floor Refinishing
Vinyl Plank Flooring
Engineered Wood
Dust Containment
Floating Floors
Staircase Installation
Cork Flooring
Bamboo Flooring
Served areas
- Charlotte, Huntersville, Matthews, Mint Hill, Pineville, Rock Hill, Fort Mill, York, Lake Wylie
Details
- Year established: 2000
Highlights and features
- We're locally owned and operated since 2000 with deep community ties
- Free in-home consultations and transparent, no-obligation estimates
- Fully licensed and insured with workers' compensation coverage
- No hidden charges or surprise fees for any project
- Owner-supervised jobs with 20+ years of hardwood flooring expertise
Associations and certifications
- National Wood Flooring Association
- Better Business Bureau
What people say
Perfect results
Professional team
Great communication
On-time completion
Excellent value
Services
Hardwood Floor Installation
We specialize in premium hardwood floor installation using real wood materials. Our certified technicians ensure precise fitting and seamless installation for both new construction and renovation projects. The service includes subfloor preparation, moisture testing, and expert pattern layout to maximize aesthetic appeal while maintaining structural integrity.
Floor Refinishing
Our comprehensive refinishing service restores worn hardwood floors to like-new condition. Using advanced dust containment systems and premium finishes, we sand, stain, and seal floors with minimal disruption. The process enhances durability while preserving the natural beauty of wood grain patterns for lasting results.
Vinyl Plank Flooring
We install luxury vinyl plank flooring that mimics natural wood with waterproof durability. This service offers cost-effective solutions for moisture-prone areas while maintaining aesthetic appeal. Our team ensures proper subfloor preparation and precise installation for seamless transitions between rooms.
Engineered Wood Flooring
Our engineered wood installation combines natural wood aesthetics with enhanced stability. This service is ideal for areas with fluctuating humidity levels. We use premium adhesive systems and precision cutting techniques to create durable, dimensionally stable floors that resist warping and expansion.
Dust Containment Systems
We utilize advanced dust containment technology during sanding and installation processes. This service minimizes airborne particles, protecting your home environment while maintaining air quality. Our systems capture 99% of dust particles for cleaner post-construction cleanup.
People
Phil Gilbert
Owner
Founder with 20+ years of hardwood flooring expertise, previously established successful operations in Kansas City before relocating to Charlotte in 2007. Maintains hands-on involvement in project oversight.
Questions
What hardwood flooring options do you offer?
We provide solid hardwood, engineered wood, and luxury vinyl plank flooring options to suit different needs and budgets.
Do you offer free estimates?
Yes, we provide no-obligation free in-home consultations and written estimates for all flooring projects.
Are your installers certified professionals?
Our team consists of experienced, trained flooring specialists who receive ongoing technical training and product certifications.
How long does hardwood installation take?
Most residential installations complete within 3-5 days depending on project size and complexity, with minimal disruption to homeowners.
What areas do you service?
We serve Charlotte and surrounding areas including Fort Mill, Waxhaw, Matthews, Rock Hill, and Pineville.
Is financing available for flooring projects?
Yes, we offer flexible financing options to help homeowners complete their desired flooring upgrades.
Videos
Reviews (25)
Cherylyn Henry
May 20, 2022
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We found The Hardwood Giant through an internet search. We read a few great reviews and decided to contact them (Phil). Working with him was seamless. He came to our home to provide an estimate for replacing carpeting in two bedrooms with hardwood, and replacing tile in the laundry room with LVL. He turned around an estimate the next day, and brought us samples for the LVL a couple of days later. Phil was able to schedule the work a week later, and the floors came out better than we could have hoped. Phil's team was able to match the existing hardwood floor, in plank size and stain. The LVL also looks fantastic in our laundry room. We highly recommend The Hardwood Giant!
Andrew Eaves
May 19, 2022
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Hardwood Giant did an amazing job installing my new hardwood floors! I would highly recommend them. They are very friendly, professional and quick to answer any questions. Services: General repairs & maintenance, Oak wood, Installation
Cindy Schafer
May 10, 2022
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Phil and his crew did a beautiful job of sanding and restaining our floors. In addition, we had a floor heat vent moved and the hole had to be repaired. They did such a great job that you can't tell where the hole was. We had the entire downstairs done and it all looks brand new. They did the job while we were away. We came home to a clean and beautiful home. They are trustworthy terrific guys and I recommend them 100%.
R. O.
Apr 27, 2022
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Replaced our last two rooms of carpet with red oak hardwood flooring to match existing. I can not speak highly enough about the professionalism, installation and quality of work. Everyone showed up on time and worked hard to minimize the impact of construction on our home. I have used a few companies over the years and Giant Hardwood Flooring far exceeds. I highly recommend this company!
Andrea Faulkenberry
Apr 23, 2022
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Phil and his crew are amazing! Very responsive and professional. You can trust Phil's recommendation. Installed vinyl plank that is lovely and well done. Thank you for my new floor! Andrea G, Mount Holly NC Service: Installation
Kirill U.
Apr 20, 2022
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Great service from Phil and his crew. Phil was super responsive every day, always answered all our questions, helped navigate some challenging situations and get to the best possible result. The crew did a great job installing the floors, and making required adjustments along the way. I'd gladly recommend them for any kind of hardwood flooring job, especially if you're looking for responsible team.
Linda Spellman
Apr 08, 2022
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Phil and his team did an amazing job refinishing my hardwood floors. We are very happy with the new look and the timely manner in which the job was completed. No detail was overlooked-they are very professional! Services: Oak wood, Wood staining, Coating, Sanding
Jean Dora Miller
Mar 22, 2022
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The Hardwood Giant did a fantastic job installing my LVP floors! They tracked down the exact floors/product I wanted, even though they were not part of the initial discussion. We ended up having a lot of issues with getting the old floors up but Phil and his team never gave up. They did everything possible (including long hours and weekend work) to make sure the job was done to our satisfaction and in a reasonable amount of time. Phil, Edwin and his partner truly demonstrated dedication to their work and commitment to their customers! Thank you!
Johnny Mattingly
Jan 23, 2022
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This company and especially the owner Phil exceeded all expectations on our project. Even today I was walking through and noticing details of their repair and restoration I hadn't initially seen. The finish is flawless and I'm very glad I took the experts advice and opted for the stain we did. They finished on time and did beautiful work. Not the cheapest but you get what you pay for and these guys are GOOD!
Bert Gallagher
Jun 21, 2021
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OUTSTANDING! They use high quality materials and are always on time. The installation team works like a fine tuned machine, if any problems are encountered they just don't come to you with the problem but also with solution choices for the problem. The owner or his representative is on site everyday to insure things are going well. The price is reasonable for the quality of workmanship and material used.
Alex Griffin
Mar 31, 2021
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Hardwood Giant did an excellent job installing new bamboo flooring in our condo. They communicated and responded quickly and answered our (many) questions about the process. The installation and end result is beautiful and has really improved the overall feel of our home. Definitely recommend Phil and his team if you need this kind of work done.
Alyse Eller
Sep 19, 2020
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I recommend this company to anyone looking to get hardwoods installed into their home. Phil was on time for all appointments, sent out our estimate in a timely manner and we were able to schedule our project within days. Phil had his crew out at our house at the agreed time and the job was completed same day just as Phil quoted. My floors are absolutely beautiful and almost an exact match to our existing hardwoods. The total cost of this project was very reasonable and cheaper than other companies quoted. I cannot say enough good things about this company!
Emma B.
Jul 13, 2020
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Phil is very professional, answered all my questions. Returned all my emails, he told me what to expect when to expect it and followed through. His crew showed up on time and did a great job. I recommend his company if your planning to refinish hardwoods. I'm very pleased with my new floors.
Scott Zimmerman
Jun 08, 2020
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We recently purchased and home and worked with Phil and his team to sand and stain the flooring throughout the home. They were a pleasure to work with. They were early to the appointments, thorough, and extremely professional. His input was invaluable throughout the process, and his knowledge was so helpful as we made decisions along the way. I would highly recommend for any flooring needs.
Trevor James
Jun 05, 2020
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Dear Guys, Thanks for the great job. Our new maple flooring installation looks fantastic! We are anticipating many years of enjoyment in return for our investment. I will be glad to be a reference for you anytime.
Brandon Sluka
Aug 07, 2019
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Our family really enjoyed working with the owner and his team. The results of the floor speak for themselves, they look amazing. One of the most important pieces of this process is selected the correct stain color. It was great to have ideas, but the owner and his team sanded off parts of the floor and truly took their time and found the exact color we were looking for. We ended up doing a 50/50 mix and everyone was incredibly patient while we made the huge decision and worked through the options. Refinishing your floors is a great option instead of replacing if yours floors have that ability and Hardwood Giant will make the process a great one for you!
John Lee
Jun 24, 2019
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We had water damage and had to replace our entire downstairs floor. Phil came out and gave a really competitive estimate. His team came out and were able to fully replace our floors in just 3 days including tear out. They stayed later the 3rd day so we could get it all wrapped up and get full use of our floors. I would definitely recommend Hardwood Giant.
Jason Hucks
Nov 02, 2018
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My Wife and I recently purchased a home in Monroe, NC and needed the hardwood floors refinished. We received several quotes and decided to go with Phil even though his quote was not the lowest. He is honest, on time for appointments, does his own measurements, offers to add new moulding in places you wouldn't think, and had our quote ready the very next day. His entire crew was very pleasant, respectful, and professional. The job was completed on time and turned out fantastic! Their quality of work is worth every penny.
John J.
Oct 02, 2018
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They recently refinished all our hardwood floors after water damage from a leaky icemaker and they did a fantastic job. They showed up on time, did a very good job and left the house spotless. They exceeded my expectations and I would recommend them highly.
Merry Campbell
Sep 19, 2018
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Absolutely love this company! Phil was quick to respond and arrive for an estimate, when I agreed to his very fair price we set a time. He was on time (rare these days) and his crew were excellent! My floors look amazing and the work was completed within the time frame he gave me! I would use them again, actually I need to when I can chase my husband from his home office long enough! Thanks Phil, perfect job!
Matt & Cindy M.
Jun 11, 2018
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We just had new flooring installed throughout most of our home by The Hardwood Giant and are so very pleased with the result. They did an excellent job, were always on time and returned calls or texts promptly. Phil and his staff are very knowledgeable and professional, respectful and answered all of our questions. My husband and I highly recommend them.
Lindy R.
Mar 17, 2018
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Extremely smooth - he was very up front with expected timeframe and was able to complete the job as promised. Extremely smooth - he was very up front with expected timeframe and was able to complete the job as promised. Very professional and attentive to any questions / concerns we had on the job. Have already referred him to several friends.
Richard B.
Mar 06, 2018
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Phil refinished our entire home and installed new hardwood floors in the closets and kitchen during two separate jobs.
Phil refinished our entire home and installed new hardwood floors in the closets and kitchen during two separate jobs. The quality and customer service is amazing. He shows up to every job himself and walks you through every step of the process. We had construction delays and we were easily able to postpone our kitchen floors two days prior to him starting work.
Phil refinished our entire home and installed new hardwood floors in the closets and kitchen during two separate jobs. The quality and customer service is amazing. He shows up to every job himself and walks you through every step of the process. We had construction delays and we were easily able to postpone our kitchen floors two days prior to him starting work.
Michael L.
Sep 28, 2017
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Phil and his team are absolutely fantastic to work with. Phil was extremely responsive and helped us with recommendations for flooring options based on our space and budget. Phil and team were always on time and did a great job of keeping us informed during every phase of the project. We are thrilled with how the new floors look and would absolutely hire Phil again. We have already recommended him to a few friends.
Virginia L.
May 12, 2017
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Hardwood Giant just installed hardwoods in five
Rooms of my house. I can't say enough good things about them! They did a great job, I can't believe how they matched
The new floors with the old floors. They are very nice guys and not only that......Ladies, they clean! If you need new floors, you need to call Hardwood Giant. I don't think there's another company that can beat them.
Rooms of my house. I can't say enough good things about them! They did a great job, I can't believe how they matched
The new floors with the old floors. They are very nice guys and not only that......Ladies, they clean! If you need new floors, you need to call Hardwood Giant. I don't think there's another company that can beat them.