
Served areas
- Arlington Heights, IL, Addison, IL, Aurora, IL, Barrington, IL, Bartlett, IL, Batavia, IL, Carol Stream, IL, Chicago, IL, Crystal Lake, IL, Darien, IL, Deerfield, IL, Joliet, IL, Lake Forest, IL, Lake Zurich, IL, Libertyville, IL, McHenry, IL, Naperville, IL, Northbrook, IL, Orland Park, IL, Palatine, IL, Plainfield, IL, Schaumburg, IL, St. Charles, IL, Tinley Park, IL, Winnetka, IL, Woodstock, IL, Buffalo Grove, IL, Vernon Hills, IL
Business details
- Year established: 2019
- Employees: 4
- Licensed
- Insured
Highlights and features
- Same-day garage door repair and installation services
- Emergency repairs available across all Illinois cities
- Free $0 service call and repair estimates
- Commercial and residential garage door specialists
- Professional technicians with years of experience
- Wide range of garage doors and openers
Associations and certifications
- Associations & Trade Memberships
- International Door Association (IDA) – (Recommended Membership for Garage Door Professionals)
- Better Business Bureau (BBB) – A+ Rating Preferred
- Angi Certified Pro (formerly Angie’s List)
- HomeAdvisor Screened & Approved
- Google Guaranteed Partner (if enrolled in Local Services Ads)
- Certifications & Compliance
- Licensed, Bonded, and Insured in Illinois
- OSHA Safety Compliance Certified (for commercial installations)
- Manufacturer-Certified Installer – LiftMaster, Clopay, Amarr
- EPA Lead-Safe Certified (if working on older residential properties)
Payment methods
- Debit cards
- Credit cards
Services








People
Alex Caraus
Owner
Alex Caraus is the founder and owner of Firstline Garage Door Repair. With hands-on experience in both residential and commercial garage systems, he writes expert-level articles focused on garage door installation, repair trends, and cost-saving solutions for Chicago property owners. His goal is to educate customers with accurate, transparent, and actionable information.
Photos
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Garage Door Repair Service in ILLINOIS
Best service, best price.
(847) 620-9249
https://firstlinegarage.com/
Firstline Garage Door Repair
Garage Door Repair Service in Illinois IL (847) 620-9249
GARAGE DOOR REPAIR and GATE REPAIR Commercial * Residential * Industrial
Garage Door Repair In Illinois
Firstline Garage Door Repair
(847) 620-9249
Reviews (43)
Andrew Buenaventura
May 21, 2025
Rama Krishna
May 17, 2025
Dean Jackson
May 12, 2025
Michael Polsky
May 01, 2025
Joshua Aizen
Apr 26, 2025
Cirilo Pacheco
Apr 24, 2025
Sam Choi
Apr 15, 2025
Nihilist
Apr 14, 2025
David Divanyan
Apr 11, 2025
Miguel Chavez
Apr 10, 2025
Erica Rachman
Apr 03, 2025
Andrei Larionov
Mar 26, 2025
Mircea
Mar 25, 2025
Ana
Mar 20, 2025
Andrey Gudemo
Mar 16, 2025
Judi Miller
Mar 10, 2025
John Henriksen
Mar 08, 2025
Burte-Ujin Dugar
Feb 21, 2025
Emily N.
Feb 21, 2025
Alex Db
Feb 18, 2025
Pete Kit
Feb 17, 2025
Evghenii Muntean
Feb 14, 2025
Tim Starkenburg
Feb 11, 2025
Nicolae Ostrovschi
Feb 05, 2025
Ovais Siddiqui
Feb 02, 2025
Five stars for exceptional customer service! This professional took the time to thoroughly explain options and provide a comprehensive quote, even though I ended up going with someone else. Their expertise was evident in every interaction, and they were always prompt and courteous. What impressed me most was their genuine desire to help rather than just make a sale. Would definitely reach out to them again for future projects!
Erin Thorson
Feb 02, 2025
Mary King
Jan 08, 2025
Ivan Enev
Dec 11, 2024
Greg Bull
Oct 11, 2024
Gene L.
Nov 07, 2023
Howard H.
Nov 01, 2023
Liz A.
Oct 17, 2023
Jim L.
Sep 27, 2023
My garage door springs popped after 18 years. They had a good run, but of course it never happens at a convenient time.
I sent a request for quote through Yelp and received an immediate response from Alex. He gave a firm price with a great warranty and was on site within 2 hours to complete the repairs.
Thanks, Alex! Great job.
I sent a request for quote through Yelp and received an immediate response from Alex. He gave a firm price with a great warranty and was on site within 2 hours to complete the repairs.
Thanks, Alex! Great job.
Phil O.
Sep 17, 2023
Matt P.
Aug 22, 2023
Beth S.
Aug 14, 2023
Alex came out immediately and found out what the problem was. His price was very reasonable, and the quality of work was outstanding. He went above and beyond in the customer service department. He actually looked at the other 2 garages in my building and did Maintenace on them while he was there. They are very professional. Called to let you know they are on the way and got the whole job done nicely. I would highly recommend this company and use them in the future!
Simo F.
Aug 10, 2023
We were impressed how knowledgeable and nice he was when we called to fix our garage door on a Sunday. Our family members garage door was unable to open and therefore we couldn't go anywhere with a car. He came the same day, sorted out the issue and fixed everything, recommended what we can do for longevity of the garage door and even tuned up the garage door. Cost was very reasonable and affordable. He was very genuine and clearly knew what he was doing. I highly recommend him and first line garage door repair.
Robert L.
Apr 07, 2023
Many Thanks and a HUGE shout out to Firstline Garage Door Repair. Garage Door repairman was efficient, kind, and willing to work with us when our garage door spring broke suddenly. Same-day responsiveness when experiencing a garage door emergency. Repairs, replacements, and general maintenance; Firstline Garage Door Repair, Inc. is your go to company! Thank you and we will defiantly be return customers!
Fleet Masters
Mar 10, 2023
Henry K.
Feb 17, 2023
Elliot R.
Jan 01, 2023
Everything with Alex was top notch. Needed my garage motor replaced as it was working only intermittently. Alex was able to get out to my home quickly and discussed options with me at very reasonable rates. Was knowledgeable and not pushy. He noted my rollers were corroding which I had not noticed but upon inspection, it was clear they were. Got the job quick and was very professional. New system works great and is much quieter. I would definitely call Alex again.
Tae H.
Dec 04, 2022
He is the best, knowledgeable, honest, a great price. (See the detail explanation below). I'm going to recommend him to everyone I know.
My cable came off one side and my door was lopsided and one of the roller came out. Also my rail got bent. I had one company came out and estimated for $350 labor and extra cost for parts if there might be problem. Also suggesting to get a new door. However I found Alex (no review but i wanted to get second opinion). He came out and saw the problem and he said he can do it like no problem. It was way cheaper and fixed it so fast and even change two new parts cuz it had corrosion. He spray everything and made an adjustment and even give me a tip how to maintain by purchasing spray from homedepot. Also I asked him about getting a new door cuz the corner never closed flat (with small gap) but he said new door will not fix my problem cuz I have low bearing and even if I get new one it will be same. Alex is awesome! Saved tons of money and fixed my issue. I wish I had pictures before the job.
My cable came off one side and my door was lopsided and one of the roller came out. Also my rail got bent. I had one company came out and estimated for $350 labor and extra cost for parts if there might be problem. Also suggesting to get a new door. However I found Alex (no review but i wanted to get second opinion). He came out and saw the problem and he said he can do it like no problem. It was way cheaper and fixed it so fast and even change two new parts cuz it had corrosion. He spray everything and made an adjustment and even give me a tip how to maintain by purchasing spray from homedepot. Also I asked him about getting a new door cuz the corner never closed flat (with small gap) but he said new door will not fix my problem cuz I have low bearing and even if I get new one it will be same. Alex is awesome! Saved tons of money and fixed my issue. I wish I had pictures before the job.
John S.
My garage door was in need of replacement, and my opener was not operating properly. I sent out a few estimate requests, and did receive some replies. However Alex from Firstline stopped by my home, evaluated my problem(s), and we discussed options and a timetable for removal and installation of a new door and hardware. When my new door and parts arrived Alex called me to set up an installation date. I mentioned that I was having a problem with my opener, and he stopped by my home, made some adjustments to my opener, and we setup up an install date. There was no charge for this service call! Alex was punctual, showed me what he was going to do, completed installation without a problem, and charged me exactly what he had quoted to me weeks earlier. He took away all of the old hardware, and even swept my entire garage floor once he was finished. If you want to help a small businessman who is honest, punctual, extremely competent, and does not try to sell anything to you unnecessarily, do yourself a favor. Call Alex at Firstline - you'll be happy you did. I sure am.