Call Now
Website
Call
Business Details
24 Years
experience
Emergency
services
Open 24/7
always available
Trusted Water Damage Restoration Services in Ann Arbor, MI
1-800 Water Damage of Athens & East Gwinnett specializes in providing emergency restoration services 24/7 throughout Athens, GA, and neighboring areas. Our service portfolio includes water damage restoration, fire and smoke damage restoration, mold removal and remediation, sewage cleanup, and more. As a licensed and insured company, we ensure superior service and customer satisfaction.
Services
Water Damage Restoration Fire Damage Restoration Sewage Cleanup Mold Remediation Commercial Restoration Pipe Burst Repair Odor Removal Septic Tank Cleanup Toilet Overflow Cleanup Wildfire Restoration
Details
  • Year established: 2002
  • Licensed
  • Insured
Highlights and features
  • We offer 24/7 emergency services with rapid response times for all property damage emergencies
  • Our technicians use state-of-the-art equipment and patented restoration processes
  • We provide transparent pricing with no hidden fees or unexpected costs
  • Our nationwide network ensures local service backed by national resources
  • We guarantee comprehensive restoration to pre-loss conditions with 100% customer satisfaction
Payment methods
  • Cash, Checks, Debit cards, Credit cards
What people say
24/7 emergency response Professional technicians Thorough restoration Quick response times Transparent pricing
Services
Water Damage Restoration
Our water damage restoration specialists respond within hours to mitigate property damage from flooding, pipe bursts, or natural disasters. Using industrial-grade extraction equipment and thermal imaging technology, we remove standing water and moisture from structural components. The process includes complete drying with commercial air movers and dehumidifiers to prevent mold growth. Our technicians document moisture levels throughout the restoration to ensure complete recovery to pre-loss conditions.
Fire Damage Restoration
We provide comprehensive fire damage restoration services addressing structural repairs, soot removal, and odor elimination. Our process begins with safety assessments and hazardous material containment. Specialized cleaning techniques remove smoke residues from surfaces while HEPA filtration systems purify air quality. We restore damaged materials and coordinate complete rebuilding services. Our team works directly with insurance providers to streamline claims processing for residential and commercial properties.
Mold Remediation
Certified mold specialists identify moisture sources and implement containment protocols to prevent spore spread. We use antimicrobial treatments and HEPA vacuuming to eliminate mold colonies from affected areas. The process includes structural drying and air quality restoration with industrial dehumidifiers. Our technicians follow IICRC S520 standards for mold remediation and provide prevention recommendations to avoid future growth in residential and commercial environments.
Sewage Cleanup
Emergency sewage cleanup services address contaminated water from backups, septic tank failures, or toilet overflows. Our technicians wear full PPE while extracting hazardous materials using specialized pumps and vacuums. The process includes disinfection with EPA-registered antimicrobials and complete structural drying. We coordinate with plumbing professionals to resolve underlying issues and restore properties to safe, habitable conditions following strict OSHA safety protocols.
Commercial Restoration
Tailored commercial restoration solutions minimize business interruption after property damage incidents. Our 24/7 emergency response teams handle water extraction, fire damage repair, and mold remediation in office buildings, retail spaces, and industrial facilities. We coordinate with property managers and insurance adjusters to expedite claims processing. The service includes detailed documentation for insurance purposes and phased restoration plans to allow partial business operations during repairs.
Questions
What types of property damage do you handle?
We specialize in water damage, fire and smoke damage, mold remediation, sewage cleanup, and commercial property restoration services.
Are your services available 24/7?
Yes, we provide 24/7 emergency restoration services with technicians available to respond within hours of your call.
Do you work with insurance companies?
Yes, we collaborate directly with insurance providers to streamline claims processing and documentation requirements.
How quickly can restoration begin?
Our emergency teams typically arrive within 2-4 hours of initial contact to start mitigation and assessment processes.
What areas do you service?
We operate nationwide through locally owned franchises covering residential and commercial properties across the United States.
Are your technicians certified?
All technicians receive ongoing training and certification in water damage restoration, mold remediation, and fire damage repair.
Reviews (15)
Donna Bell
Sep 30, 2024 Report
I have nothing but positive comments regarding this company. They came to my aid immediately. I want to particularly mention Holly Fields who gets my firm 5 star rating! She has guided me through all the steps needed to complete my renovation and always with a bright smile. No question I asked or concern I had went unanswered. She is a definite asset to this company. Everything has been finished with this project. Brian was a great asset and took charge of handling all the renovations and always with a smile. John and Kyle did the actual renovation.

They did an outstanding job and stayed until the project was completed no matter how long it took. I would definitely recommend 1-800 Water Damage for all those who find themselves in need of major repairs as I did.
Wayne Crotts
Jul 28, 2024 Report
I contracted with 1-800 water damage to repair the damage from a major water leak event that had flooded the 1st floor of my Athens, GA home. The repairs were done timely and with quality craftsmanship in mind. Brian was my project manager and over the time of the repairs he was very responsive and attentive to the specifics of the repairs that were underway. I have been very pleased with the work done.
Ralph Costa
Jun 25, 2024 Report
We had a massive water leak in the downstairs of our church ( Canvas Church ) Flooded several rooms 1-800 did a Fantastic Job of repairing all of the damage to the floors and walls. Floors and sheet rock replaced. The final results are AMAZING! I highly recommend 1-800 Water Damage for any of your water repair needs.
Michael Herman
Jun 24, 2024 Report
Great overall experience during an unfortunate situation. Our basement flooded and Chad and crew handled problems quickly and professionally. They always were in communication with us and finished in a reasonable time frame. Thanks!
Jamie Lowe
Mar 10, 2024 Report
Holly was so amazing. She help guide me through everything. Can't say enough good things about working with them.
Scarlette Arce
Mar 08, 2024 Report
After working all day, when we returned home we realized that there was a lot of dirty water coming out of the bathroom, I started looking for help online and found 1800 water damage reliable based on their reviews, lame and in minutes they arrived at my house to help me, the good thing is that they have a person who speaks Spanish and the communication was better, they also helped us with the insurance claim since we had no idea that this work is covered by our insurance, I recommend this company, they were very professional and with work ethic, thank you very much.
Drew Kovacs
Nov 14, 2023 Report
1-800 Water Damage did a phenomenal job helping get my home repaired after suffering wind and hail damage that resulted in interior water damage as well. They got someone out right away to start mitigating the damage, communicated with me through the process, and made sure the work was done quickly and well. Throughout the entire process, they helped make sure o had the answers I needed and let me know the options I had.

They helped me navigate the entire process from start to finish. I could not have asked for a better group to work with in getting my home made whole again. I would highly recommend anyone needing help getting their repairs taken care of to reach out to the crew at 1-800 Water Damage
Christopher Melvin
Oct 22, 2023 Report
Chad and Scott were great to deal with. I would absolutely use them again! Positive Responsiveness, Professionalism Services Water removal. More
Diana Embler
Oct 15, 2023 Report
Very timely in coming to help us and so kind, professional and helpful, all at the same time. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Mold inspection, Water damage-related cleanup & repair. More
Deborah Walker
Oct 11, 2023 Report
The staff were just so extremely nice and efficient. It was a very stressful situation but they came in and took care of everything. The work was exceptional! So happy with the outcome! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Remodelling, Flooring, Water damage-related clean-up and repair, Sewage cleanup, Painting, Plumbing. More
David Robinson
Aug 11, 2023 Report
After working with multiple mitigation/ restoration companies, 1-800 water damage sets the scale for quality and service. All around good people, that truly care about the restoration of your home or business and its valuables. Don't look any further if you're in need of residential/ commercial restoration.
Cindy Roper
Aug 08, 2023 Report
Basement flooded from overflowed toilet. The team came in and removed carpet. Removed toilets. Also removed any "sewer" water damaged floor base molding, along with any wall material that had damage as well. After meditation was completed, they (team) reinstalled laminate flooring, repaired walls, repainted walls. Also removed an old water fountain. Also moved a glass security door for us. Replaced toilets. Honestly, there didn't seem to be anything that this team could not do.

They were very timely, once we got insurance to pay! Everyone I dealt with were considerate and seemed to enjoy whatever task they were doing. I'd highly recommend 1-800 for any project like this. The two guys I dealt with mostly were Chad and Scott. Both seemed very concerned about our issues and really did get our repairs done quickly and everything looks great again. Thanks to the entire team!
Chris Jelley
May 22, 2022 Report
I've been a carpenter for over three decades. In that time I've worked with many different general contractors, some more memorable than others. I can say, without hesitation, that dealing with 1-800-WD has, and continues to be, an excellent experience. From start to finish I know what to expect, have the resources to do the job, and have been paid in full, on time, every time. My only regret is that we didn't connect earlier. Five massive well-earned stars.
Linda Wooden
Apr 01, 2022 Report
How refreshing it was to find a contractor I could trust, who was timely, professional and reasonably priced and an all around nice guy. Chad, of 1800waterdamage remodeled my master bath and gave me a beautifully updated space. He was respectful of my property and kept the surrounding areas as clean as possible with plastic draped over everything and the traffic areas covered so my floors were not damaged.

I had a glass shower re-tiled and the glass reinstalled along with the tub area, new lights, new mirrors and the floor re-grouted. Everything looks great - a very satisfied and pleased customer Thank you very much!
Linda McNeely
Sep 06, 2021 Report
I have nothing but good things to say about the experience I had with this company. From Scott and Chad to Jimmy and Casey to Oz.all were courteous, knowledgeable, efficient, thorough, and kindhearted. I would highly recommend this company! Services Water damage-related clean-up and repair. More