Business Details
50 Years
experience
Emergency
services
Your Trusted Partner for Home Services Solutions
Founded in 1976, Michael & Son has grown from a small family business into a trusted provider of comprehensive home services. Our journey began with a commitment to integrity, hard work, and customer satisfaction, values instilled by our founder Mousa Mansour and carried forward by his son Basim. With over 500 service trucks and 10,000+ verified reviews, we deliver HVAC, electrical, plumbing, restoration, and remodeling solutions across Virginia, Maryland, and North Carolina. Our NATE-certified technicians and licensed professionals prioritize proactive service, combining technical expertise with personalized care.Backed by industry certifications and a 24/7 emergency response team, we ensure homes remain safe, comfortable, and functional. Our membership plan offers maintenance on autopilot, while financing options make essential services accessible. As a family-owned company, we remain dedicated to the principles that built our reputation: honesty, reliability, and unwavering commitment to customer needs.
Services
HVAC Repair
Plumbing Services
Electrical Work
Water Damage Restoration
Home Remodeling
Generator Installation
Mold Remediation
Roofing
Drain Cleaning
Gas Line Repair
Details
- Year established: 1976
Highlights and features
- We offer 24/7 emergency service with 500+ service trucks available.
- Our NATE-certified technicians ensure expert HVAC installations and repairs.
- We provide proactive maintenance through our Membership Plan to prevent emergencies.
- We have 10,000+ verified reviews demonstrating consistent service quality.
- Our financing options make essential home services accessible and affordable.
What people say
Straightforward, upfront and honest
Completed the job on time
Professional technicians
Unmatched integrity
Prompt emergency response
Services
Central AC Installation
Our NATE-certified technicians specialize in Central AC installations, ensuring optimal cooling efficiency for homes. We offer Carrier system installations with available rebates and financing options. Every project includes a comprehensive system evaluation and personalized recommendations for long-term comfort.
Water Damage Restoration
Available 24/7, our restoration specialists handle water extraction, drying, and structural repairs. We use industrial-grade equipment to address damage from leaks, floods, or plumbing failures. Our team prioritizes mold prevention and complete property recovery to minimize homeowner disruption.
Electrical Panel Installation
We provide full electrical panel replacements and upgrades to meet modern home demands. Services include safety inspections, circuit breaker replacements, and whole-home rewiring. Our licensed electricians ensure compliance with local codes and enhanced electrical system reliability.
Kitchen Remodeling
Our remodeling team handles complete kitchen transformations, from design to execution. Services include cabinet installation, countertop replacement, and plumbing/electrical updates. We focus on maximizing functionality while increasing property value through customized solutions.
Gas Line Repair
Certified technicians perform gas line repairs and installations for residential properties. We address leaks, replace corroded lines, and install new gas connections for appliances. Every service includes pressure testing and safety checks to ensure leak-free, code-compliant systems.
People
Basim M. Mansour
President
Basim Mansour leads Michael & Son with over 30 years of industry experience. He took over the family business at 19 after his father's passing, growing it from three to 500+ service trucks. His leadership emphasizes customer-first values and technical excellence.
Questions
What HVAC services do you offer?
We provide Central AC repair/installation, heat pump services, furnace maintenance, and cooling tune-ups with NATE-certified technicians available 24/7.
Do you handle emergency plumbing issues?
Yes, our 24/7 emergency service addresses clogged drains, sewer line repairs, water heater replacements, and gas line emergencies across our service areas.
What financing options are available?
We offer 0% interest financing for 60 months on select systems, including HVAC and generator installations, to qualified customers.
Which areas do you service?
We serve Virginia, Maryland, North Carolina, and South Carolina, covering cities including Alexandria, Baltimore, Charlotte, and Raleigh with local service centers.
What is your Membership Plan?
Our Membership Plan provides proactive maintenance scheduling, priority service during emergencies, and exclusive savings on repairs for HVAC, plumbing, and electrical systems.
Are your technicians certified?
Yes, our team includes NATE-certified HVAC technicians, licensed electricians, and master plumbers with state-specific certifications across all service regions.
Videos
Reviews (6)
Malaika G.
Jun 29, 2022
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I am thoroughly disgusting with Michaels & Sons and will never ever ever use them again. Our area is infamous for electrical outages, you sneeze the power might go out. I had this company install a in home generator and a inspection would be done in a few days. Now I'm finding out that's not true it could take weeks. And that should've been my call to make not theirs. I would've waiting until they had the permit and then scheduled the install. Nor did they apply the $250 off to my account not was it discussed with me before hand that I would need to upgrade the amps to my power line with Dominion. I will be contacting the BBB.
Marlene Weiss
Jun 16, 2022
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Jose, the plumber was extremely pleasant, well organized and very professional. If we can have him every time, I would be very happy. His Work is very clean and even answered all our questions. You truly have a great employee. Mr Ed Clark, the manager we worked with was extremely responsive. I know he only started working for your company but after over four months of calling, no responses or call backs from any of your managers, Mr Clark immediately called us back, has been nothing but awesome and saw to it that we got our bathroom done.
He told my husband not to have the plumber leave until we were satisfied and Jose's work was exemplary. With really fabulous employees on your team, my husband and I will remain loyal Mike and sons customers since we know those two are on the car. Mr Clarke, Jose, you don't know how happy you have made us and after having a few very bad days, Jose lifted my spirit with his smile and at least add approach. We are extremely grateful! Jeff and Marlene Weiss
He told my husband not to have the plumber leave until we were satisfied and Jose's work was exemplary. With really fabulous employees on your team, my husband and I will remain loyal Mike and sons customers since we know those two are on the car. Mr Clarke, Jose, you don't know how happy you have made us and after having a few very bad days, Jose lifted my spirit with his smile and at least add approach. We are extremely grateful! Jeff and Marlene Weiss
Christine
Jun 06, 2022
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Michael & Sons has done my furnace installation and electrical panel upgrade as well as regular maintenance on my A/C and heating. They are always professional and are mostly on time. They could be a little better about cleaning up after themselves but it's not a huge complaint since they do a good job on the actual project at hand. There are small things I wish they would be more clear about such as they won't be patching the square they cut out of my wall to work on the electrical panel so I have to find someone to do that as I'm not handy myself. They're not the cheapest service but they're not the most expensive and most of their services have a pretty good warranty that's included.
Hong Qiang
May 22, 2022
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Our 15 year old water heater had to get replaced and I was able to get next day service through online scheduling with Michael & Son. The technician came right on time. It was a big job to be done by one person not to mention he has to go get the new unit and to haul away the old one. 5 hours later our hot water system is back in business. The technician is knowledgeable and patient. Great service and I will definitely recommend this company.
Jessica Nomm
May 16, 2022
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We reached out to Michael & Sons to have some electric run for a built-in under-cabinet wine fridge in our kitchen. Fortunately Joshua was able to come out for a same-day estimate and scheduled work for just a few days later. He was prompt, courteous, knowledgeable, and left the space tidy after he was finished. We will definitely keep him in mind for any future projects in our home
Katherine Musolino
May 12, 2022
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Our technician came for a check on our air conditioning system and was very thorough in the system check and the review of the recommendations, noting was was necessary to address sooner and what we could watch and address down the line. The technician was on time, very courteous, and pleasant to work with. He took the time to explain each recommendation and to answer my many questions. We'll definitely use them again in the future, and I hope to have the same technician work with us again!
