Business Details
43 Years
experience
Emergency
services
Your Trusted HVAC Partner in Austin, MN
Arens Heating and Cooling has been serving Austin, Minnesota since 1983 as a Bryant Factory Authorized Dealer. Our team specializes in heating, cooling, and ventilation system installation, repair, and maintenance for residential and commercial properties. With over 40 years of combined experience, we provide customized indoor comfort solutions while maintaining strict adherence to Bryant's technical standards. Our services include furnace and boiler repair, air source heat pump installation, air conditioning systems, and indoor air quality improvements.We offer 24-hour emergency service and financing options through Bryant and Wells Fargo. Led by second-generation owner Alex Arens, our certified technicians prioritize quality installations and personalized service to ensure long-term customer satisfaction. We maintain industry-leading expertise through continuous training and technology adoption while serving Southern Minnesota communities.
Services
HVAC Installation
Furnace Repair
Air Conditioning
Heat Pump Services
Indoor Air Quality
Details
- Year established: 1983
Highlights and features
- 40+ years of combined HVAC experience in Southern Minnesota
- 24-hour emergency service available 365 days/year
- Factory-trained Bryant-certified technicians
- Financing options through Bryant and Wells Fargo
- 100% satisfaction guarantee on all installations
Associations and certifications
- Bryant Factory Authorized Dealer
Services
HVAC Installation
We specialize in complete HVAC system installation for residential and commercial properties. Our Bryant-certified technicians ensure proper sizing and configuration for maximum efficiency. All installations come with manufacturer warranties and our 100% satisfaction guarantee.
Furnace Repair
Emergency furnace repair services available 24/7 for gas and electric systems. Our technicians diagnose issues quickly and use genuine replacement parts. We prioritize restoring heat during Minnesota winters while ensuring long-term reliability.
Air Conditioning
We install and service high-efficiency air conditioning systems for homes and businesses. Our Bryant units feature quiet operation and advanced humidity control. Regular maintenance plans help extend system lifespan and maintain cooling efficiency.
Heat Pump Services
Expert installation and repair of Bryant air source heat pumps. These energy-efficient systems provide both heating and cooling. Our technicians optimize performance through proper sizing and advanced control integration for year-round comfort.
Indoor Air Quality
We install and service Bryant air purification systems that remove allergens and contaminants. Our solutions include whole-house air cleaners and ventilation systems that maintain healthy indoor environments while improving HVAC efficiency.
People
Steve Arens
Founder
Steve founded Arens Heating and Cooling in 1983 after starting his HVAC career in 1973. He established the company's commitment to quality service and Bryant partnership that continues today.
Penny Arens
Co-Founder
Penny co-founded the business with Steve in 1983. She helped build the company's reputation for customer service excellence before retiring in 2021.
Alex Arens
Owner
Alex joined the team in 2000 and took over ownership in 2021. He maintains the company's technical expertise and customer-focused approach while leading the next generation of service professionals.
Questions
What HVAC services do you offer?
We provide complete heating, cooling, and ventilation services including installation, repair, and maintenance for residential and commercial systems.
Do you offer emergency service?
Yes, we provide 24-hour emergency HVAC repair services 365 days a year for urgent heating or cooling needs.
Is financing available?
Yes, we offer financing through Bryant and Wells Fargo for qualified customers with approved credit.
What warranties do you provide?
We offer Bryant's manufacturer warranties including 10-year parts coverage and our 100% satisfaction guarantee on all installations.
What areas do you serve?
We primarily serve Austin, MN and surrounding communities in Southern Minnesota.
How can I schedule service?
Call us at 507-433-5652 during business hours or contact us online for emergency service outside regular hours.
Reviews (4)
Brooke Hamilton
Jan 28, 2022
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I was beyond satisfied with Arens Heating & Cooling. My furnace had failed, of course, in the coldest part of the winter, and I needed a solution quickly. After utilizing a different company to emergency repair the furnace to prevent the pipes from freezing, they condemned my furnace to death and stated it needed to be replaced. I started price comparing from various companies in the area, and Arens Heating and Cooling stopped me dead in my tracks.
They made me aware of the warranty options available to me by asking the appropriate questions, and after agreeing to their labor costs alone, they had the parts on the truck the next morning. My furnace was repaired in a very short period of time from point of failure to fully functioning. Unbelievable service and I would recommend them to anyone. Well done Arens Heating and Cooling!
They made me aware of the warranty options available to me by asking the appropriate questions, and after agreeing to their labor costs alone, they had the parts on the truck the next morning. My furnace was repaired in a very short period of time from point of failure to fully functioning. Unbelievable service and I would recommend them to anyone. Well done Arens Heating and Cooling!
Bryan Fisher
Jun 15, 2021
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Excellent service and timely. During the recent heatwave in June, they found time in their busy schedule to replace a 15 yr old unit that had leaked freon the last couple years. Maybe not the cheapest, but got the job done in a quality way.
Luann Poll
Feb 11, 2021
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Critical: Quality Fixed for 3 days of heat I dont see any good in that gotta reschedule for another bill with no lasting results! Service: Heating system repair
J.
Jul 25, 2020
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Originally called because the Bryant brand is rated highly for both furnace and A/C by Consumer Reports. The technician that came was very knowledgeable about my questions. I also spoke to Steve and Penny via phone and email, they were always responsive before and after the sale. After almost a year I contacted them having issues with my thermostat, they sent a technician to troubleshoot and replaced it free of charge. Arens consistently has done better work and been far more punctual for their appointments than I've experienced with past contractors. I would highly recommend Arens for purchase of new equipment or the service on your existing HVAC.