Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC & Plumbing Experts in Waterford, MI
Since 1929, Kotz Heating, Cooling, & Plumbing has served Oakland County, MI, delivering high-quality HVAC and plumbing solutions. Our NATE-certified technicians provide expert installation, repair, and maintenance for heating, cooling, plumbing, and indoor air quality systems. With nearly a century of experience, we prioritize customer satisfaction through up-front pricing, ironclad guarantees, and ongoing training to meet industry standards.Our family-owned business has earned recognition as a top HVAC contractor and plumbing company in the Best of the Best Contest. We serve communities like Waterford, Birmingham, Royal Oak, and Walled Lake, offering emergency services and financing options to meet diverse client needs.
Services
Heating
Cooling
Plumbing
Indoor Air Quality
Water Treatment
AC Installation
AC Repair
Heating Installation
Heating Repair
Water Heaters
Details
- Year established: 1929
Highlights and features
- We offer over 95 years of experience in HVAC and plumbing services.
- Our technicians are NATE certified for expert service.
- We provide 100% satisfaction and money-back guarantees.
- Up-front pricing with no hidden fees.
- Family-owned business with a trusted reputation.
Associations and certifications
- North American Technician Excellence (NATE)
What people say
Fantastic job
Knowledgeable and honest
Seamless communication
Professional and prompt
Great install
Services
Heating Installation
Our NATE-certified technicians install high-efficiency heating systems, including furnaces and boilers, ensuring optimal performance for Michigan winters. We prioritize energy-efficient solutions to reduce utility costs while maintaining comfort. With decades of experience, we deliver reliable installations backed by a 100% satisfaction guarantee.
AC Repair
We provide prompt air conditioning repairs for residential and commercial properties. Our team diagnoses and fixes issues like refrigerant leaks, compressor failures, and thermostat malfunctions. Emergency services ensure minimal downtime during summer heatwaves, with transparent pricing and durable solutions.
Plumbing Services
From minor leaks to major pipe replacements, our certified plumbers handle residential and commercial plumbing needs. Services include fixture installation, water heater repairs, and drain cleaning. We use advanced tools to minimize property damage and ensure long-term reliability.
Indoor Air Quality
We improve indoor air quality with solutions like CO detectors, humidifiers, and UV light systems. These services reduce allergens, mold, and pollutants, creating healthier living environments. Our experts assess your home's needs to recommend tailored air purification strategies.
Water Treatment
Our water treatment services include softeners, reverse osmosis systems, and whole-house filtration. These solutions address hard water, contaminants, and taste issues, ensuring clean water for drinking, bathing, and appliances. Systems are installed and maintained by experienced technicians.
Questions
What HVAC and plumbing services do you offer?
We provide heating, cooling, plumbing, indoor air quality, and water treatment services, including installations, repairs, and maintenance.
Do you offer emergency services?
Yes, we provide 24/7 emergency HVAC and plumbing services for urgent issues like furnace failures or pipe bursts.
Are your technicians certified?
All technicians are NATE-certified, ensuring expertise in HVAC systems and ongoing training for industry standards.
What areas do you serve?
We serve Oakland County, MI, including Waterford, Birmingham, Royal Oak, Walled Lake, and surrounding communities.
Do you offer financing options?
Yes, we provide special financing with approved credit for HVAC and plumbing upgrades.
What guarantees do you provide?
We offer a 100% satisfaction guarantee and a money-back installation guarantee for all services.
Videos
Reviews (6)
Dawn Jenish
May 05, 2022
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Had Kyle D out to replace inoperative piece in toilet tank. Also had him adjust additional toilet flow rate. Excellent job. Very personable. Asked him a TON of questions about other projects I am considering doing and he was very knowledgeable, explained things well, and gave me good estimates for some of my future projects! Highly recommend!
Clayton Mackey
May 04, 2022
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Technician came a day early. They gave me only a few minutes warning but fortunately I was home anyway. Tech seemed knowledgeable and explained what he was doing. Problem is unit is low on refrigerant. He quoted some astronomical price for the required refrigerant. I have done some research and found anyone can buy this for a small fraction of the price they wanted to charge. I feel they wanted to try to get me to buy a new system instead of just recharging this one. Granted, it is very old and there is no way of knowing how much longer it would last.
It does still work though, just needs more refrigerant added. I have also found out it is not unusual to need a recharge every few years so I am quite disappointed that they do not make that an affordable option. When I made the appointment they did tell me that it would be $89 to come look at it plus repair costs. Well, all he did was look at it, no repair but charged me $159 anyway. He then tried to tell me the extra $70 is for his time. If that it's true then they should have told me that on the phone originally.
It does still work though, just needs more refrigerant added. I have also found out it is not unusual to need a recharge every few years so I am quite disappointed that they do not make that an affordable option. When I made the appointment they did tell me that it would be $89 to come look at it plus repair costs. Well, all he did was look at it, no repair but charged me $159 anyway. He then tried to tell me the extra $70 is for his time. If that it's true then they should have told me that on the phone originally.
Ron David
Mar 20, 2022
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Called to request help at 9:30AM. Chris called me at 9:43 to say he was on his way. Job was done quickly and professionally by 10:45. Very pleased with both the job and the costs. Now I can sleep at night knowing my sump water is not digging a hole in my backyard. I know it does not look like a big job but the pipe cracked right at the wall so the repair involved removing the old pipe from the brick wall and then replacing a new one with a connection both on the inside and the outside.
Ron Frawley
Mar 05, 2022
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Great company. Have serviced our old heater several times, when it finally needed replacement they did a great job installing a new system a couple years ago. Service / maintenance has been outstanding as well. Most recent visit was from Alex, he was prompt, courteous, knowledgeable and efficient. He performed his work and reviewed overall status / performance of the unit with us. Would (and have) recommend this company to friends and family. -Ron
Jamie Ruddy
Feb 21, 2022
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Kotz update my home with 3 new furnaces and AC units and a boiler. It was a very tricky job the way the house is laid out. Scott my salesman designed a new plan and followed though and executed the job. Employees were all professional and new what they were doing. Definitely a professionally run company, thanks to all thy guys who worked here!
Jeremy Galanty
Feb 15, 2022
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I had the unfortunate opportunity to have my Furnace go out during the coldest days this year (4-8 degree days). I had a terrific sales rep in Troy Bridger that not only put my mind at ease but made me feel like family. He would discuss priorities that truly lined up with mine starting with family. It was a great experience and I am sure that all the Kotz reps and installers are just as friendly but next time I need service the first person I would call is Troy because of the trust I felt through our interactions.