Business Details
38 Years
experience
Custom Home Builders in Sullivan County, NY
Martell Home Builders, established in 1988, has built a reputation as a trusted name in residential construction across Sullivan, Ulster, Orange Counties in New York and Pike County in Pennsylvania. As a family-owned and operated business, we prioritize direct client collaboration, ensuring every project reflects the unique vision and lifestyle of the homeowner. Our expertise spans custom home design, modular construction, and complete remodeling, supported by a dedicated team of craftsmen committed to precision and quality. We stand behind our work with a 10-Year Warranty through Residential Warranty Corporation, offering peace of mind to every client. With over 35 years of experience, we combine innovative technology, premium materials, and time-tested craftsmanship to deliver homes that exceed expectations.Our commitment to transparency, integrity, and personalized service has earned us an A+ rating with the Better Business Bureau and countless client testimonials. From initial design to final touches, we guide clients through every step, ensuring a seamless and satisfying building experience. Our portfolio includes diverse projects, from lakefront properties to commercial buildings, demonstrating our adaptability and dedication to excellence. We believe in building not just homes, but lasting relationships rooted in trust and mutual respect.
Services
Custom Home Building
Modular Home Construction
Complete Remodeling
Land Consultation
Commercial Construction
Details
- Year established: 1988
Highlights and features
- Family-owned with 35+ years of local expertise in residential construction.
- 10-Year Warranty through Residential Warranty Corporation for every new home.
- Direct owner involvement ensures personalized service and accountability.
- Free land consultation to clarify upfront costs and project feasibility.
- Proven track record of client satisfaction with extensive testimonials.
Associations and certifications
- Better Business Bureau (BBB)
- Residential Warranty Corporation
What people say
Exceeded expectations
Professional and courteous
Quality craftsmanship
Timely project completion
Exceptional service
Services
Custom Home Building
Martell Home Builders specializes in creating fully customized homes tailored to clients' unique preferences and lifestyles. Our process begins with collaborative design consultations, ensuring every detail from layout to finishes aligns with the homeowner's vision. With over 35 years of experience, we combine premium materials, innovative technology, and meticulous craftsmanship to deliver durable, energy-efficient homes that meet modern standards while maintaining timeless appeal. Our team manages every phase of construction, from permits to final inspections, guaranteeing a seamless and stress-free experience.
Modular Home Construction
We offer modular home solutions that balance speed, affordability, and quality without compromising design flexibility. Our modular homes are built in controlled environments using advanced manufacturing techniques, ensuring precision and minimizing delays caused by weather. Clients can choose from existing floor plans or collaborate with our designers to customize layouts, finishes, and features. This approach allows for faster completion timesoften 30-50% quicker than traditional methodswhile maintaining the structural integrity and aesthetic appeal of site-built homes, all backed by our 10-Year Warranty.
Complete Remodeling
Martell Home Builders provides comprehensive remodeling services to modernize, expand, or enhance existing properties. Whether updating kitchens and bathrooms, adding extensions, or restoring historic homes, our team prioritizes functionality, durability, and visual harmony. We work closely with homeowners to understand their goals, offering expert guidance on material selections, space optimization, and budgeting. Our attention to detail ensures that every renovation project maintains the home's original character while integrating contemporary comforts and energy-efficient solutions for long-term value.
Land Consultation
Before purchasing land, clients receive complimentary consultation services to assess project viability and associated costs. Our experts evaluate topography, zoning regulations, utility access, and environmental factors to identify potential challenges and opportunities. This proactive approach helps clients make informed decisions, avoiding unexpected expenses and ensuring their chosen property aligns with their vision. By clarifying upfront costs for excavation, permits, and infrastructure, we empower homeowners to budget accurately and proceed with confidence.
Commercial Construction
Beyond residential projects, Martell Home Builders constructs commercial facilities tailored to clients' operational needs. Our portfolio includes firehouses, warehouses, office spaces, and community buildings, all executed with the same commitment to quality and client collaboration. We handle every aspect from design coordination to permitting and construction, ensuring compliance with industry standards and local codes. Our focus on durability, functionality, and aesthetic appeal makes us a trusted partner for businesses and municipalities seeking reliable, long-lasting structures.
People
Chad Martell
President
Chad Martell, founder and president of Martell Home Builders, has led the company since its inception in 1988. With over 35 years of hands-on experience in residential and commercial construction, he prioritizes direct client engagement, ensuring every project reflects the homeowner's vision. His leadership emphasizes integrity, transparency, and craftsmanship, values that have earned the company an A+ Better Business Bureau rating. Chad remains actively involved in daily operations, guiding clients through the building process and maintaining the company's family-owned ethos.
Questions
What areas does Martell Home Builders serve?
We serve Sullivan, Ulster, and Orange Counties in New York, as well as Pike County in Pennsylvania.
What types of homes do you build?
We specialize in custom homes, modular homes, and remodeling projects, including ranch, bi-level, Cape Cod, and two-story designs.
Do you offer financing options?
We do not provide direct financing, but we can guide you on budgeting and cost management for your project.
What warranty do you provide?
Every new home includes a 10-Year Warranty through Residential Warranty Corporation for structural and workmanship coverage.
Can I customize my home's design?
Yes! We offer full customization, from floor plans to finishes, ensuring your home reflects your unique preferences and lifestyle.
Are you a family-owned business?
Yes, we are a family-owned and operated company, ensuring direct owner involvement and personalized service.
Reviews (7)
Anthony White
Jun 08, 2021
Report
Very poor experience with just the introductory call. Patty Martell spoke a lot but would not give much space for questions, when it was clear she did not understand what I was communicating. It was rude and condescending, and got to the point where I did not want to work with them, even if they could accommodate building my home now or in the near future.
Elizabeth Genova
Jun 28, 2019
Report
Our family couldn't be happier with the experience we had having our new home built by Martell Home Builders. The house is everything we wanted and more! Chad and Alec are true professionals and a pleasure to work with. They have a great team and many years of experience. They get the job done right. I highly recommend them.
George Michelin
Jun 14, 2018
Report
We've been in our Martell built home for four years now. It has proven to be far more than we've expected. The construction phase of our project had us asking numerous questions that were always addressed respectfully and completely. Chad had great ideas that complemented our rough design we presented to him. Once he created the plans that were agreed to, the project proceeded in a timely manner from lot clearing to finished product.
All members of his team were always available for questions. Should also mention all members were true professionals and craftsmen. We had researched other builders in the area and definitely feel we made the right decision.
All members of his team were always available for questions. Should also mention all members were true professionals and craftsmen. We had researched other builders in the area and definitely feel we made the right decision.
Andi Tocaj
May 03, 2018
Report
If you are looking for a builder look no further. Chad and Alec build our new home without any of the usual headaches that come along with contractors. Can't say enough good things about them, looking forward to our next project.
Chris Jones
Apr 13, 2018
Report
Martell Home Builders built our house and did an incredible job. They build a quality home at a fair price. Chad is very responsive and always gets back to you in a timely manner. If you are looking to build a home, you should definitely check them out.
Michelle Llaneza
Mar 30, 2018
Report
It has been over a year since we moved into our home built by Martell Home Builders and we still feel this is one of the best decisions we have ever made. We love our home!-Thank you! Having never been through this process before, we did not know what to expect -well, the end result exceeded our expectations. There seems to be a great sense of pride in the workmanship of the home and it shows! Chad, Alec and the staff are professional, courteous and wonderful to work with which made the experience a positive one.
We were kept abreast of the upcoming projects which enabled us to keep the build on schedule and maintain the budget. If we ever had any questions-which there were plenty of having never been through this process before--- Chad would get back to us without delay. They were flexible to the changes we made as we saw the construction unfold, which was key to our satisfaction of our home. We would recommend Martell Builders for any construction project. When people ask us who built the home, we say with great pride Martell Home Builders. We can honestly say we would do it all over again, but we will not have to. This is truly our forever home!
We were kept abreast of the upcoming projects which enabled us to keep the build on schedule and maintain the budget. If we ever had any questions-which there were plenty of having never been through this process before--- Chad would get back to us without delay. They were flexible to the changes we made as we saw the construction unfold, which was key to our satisfaction of our home. We would recommend Martell Builders for any construction project. When people ask us who built the home, we say with great pride Martell Home Builders. We can honestly say we would do it all over again, but we will not have to. This is truly our forever home!
Matthew Pius
Mar 14, 2018
Report
We came to Martell after having to fire our first contractor. Chad took over, fixed what the first guy had messed up, and got our exterior finished in a time crunch before the winter started. We're more than satisfied with the quality of the work and Chad really worked with us to do things the way we wanted even when we wanted things that were a bit out of the ordinary.
